Delivery Service Center Supervisor at Sysco

Portland, Oregon, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, Logistics, Supply ChainIndustries

Requirements

High school diploma or general education degree (GED)
Two or four-year college degree in Business Management, Supply Chain Management or similar major preferred
One to three years related experience and/or training; or equivalent combination of education and related experience
Ability to keyboard proficiently
Utilize canned reporting
Create specific ad hoc reports to identify areas for improvements
Proficient in Microsoft Office suite including Excel, Word, PowerPoint as well as numerous variants
Ability to successfully engage and lead individual and team discussions and meetings
Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Working knowledge of Federal Motor Carrier Safety Regulations
Ability to apply all relevant policies in a consistent, timely and objective manner
Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations

Responsibilities

Supervises the daily work and safety of delivery associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service
Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service
Supervises labor hours and directs labor activities to stay within budget
Recommends work schedules including stop changes, classification changes, customer open/close times, window expectations and provides to the appropriate person for necessary changes
Supervises the proper selection utilization of company assets in support of the delivery department
Coordinates required repairs with proper departments as necessary
Reviews delivery productivity reporting to the appropriate supervisor for review and determination
Suggests efficiency ideas, cost reduction measures and assist with implementation of delivery changes
Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to food safety, DOT (department of transportation), record keeping, performance expectations, and safe work methods, etc
Communicates with Sales Management and Marketing Associates via email and maintains current communications board data to collaboratively resolve any customer or delivery opportunities or issues
Communicates proactively with drivers and directs activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives
Coordinates efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections
Makes recommendations for disciplinary action and/or behavior modification where required based on a consistent review of performance data metrics

Skills

Key technologies and capabilities for this role

Data AnalysisRoute OptimizationSafety ComplianceDOT RegulationsFood SafetyLabor SchedulingBudget ManagementProductivity ReportingCustomer ServiceTeam Supervision

Questions & Answers

Common questions about this position

What is the salary range for the Delivery Service Center Supervisor position?

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors.

Is this a remote position, or where is it located?

This information is not specified in the job description.

What skills are required for this role?

Required skills include proficiency in keyboarding, utilizing canned reporting, creating ad hoc reports, and proficiency in Microsoft Office suite including Excel, Word, and PowerPoint. A high school diploma or GED is also required.

What does the team structure look like for this supervisor role?

The role involves supervising delivery associates and drivers, providing collaborative direction to delivery supervisory staff, and coordinating with Transportation Road Supervisors and Safety Trainer.

What makes a strong candidate for this Delivery Service Center Supervisor position?

Strong candidates have experience supervising delivery operations, analyzing data for optimal routing, managing labor budgets, ensuring safety and compliance, and proficiency in Microsoft Office and reporting tools.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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