Delivery Lead Manager at Accenture

Mumbai, Maharashtra, India

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, Consulting, Human ResourcesIndustries

Requirements

  • Any Graduation
  • 13 to 18 years of experience
  • Skill in Payroll - Payroll Organization Design
  • Ability to identify and assess complex problems requiring in-depth evaluation of variable factors
  • Adherence to strategic direction set by senior management

Responsibilities

  • Improve workforce performance and productivity, boost business agility, increase revenue, and reduce costs
  • Coordinate all people's program efforts, optimizing employee engagement and work experience across the account
  • Facilitate teamwork and process integration across the team
  • Ensure engagement of team members
  • Contribute to a positive work environment and promote teamwork
  • Determine appropriate HR team model to maximize HR support in context of overall account needs
  • Lead/participate in setting account-wide Human Capital Strategy and people's initiatives
  • Request and assign resources and responsibilities within the service line to deliver business results
  • Identify People programs to put in place at Account
  • Participate in recruitment and performance management of HR team members
  • Provide coaching and guidance on career development of team members (training, supervision, evaluation)
  • Support the selling of large complex deals at an appropriate stage in the sales lifecycle
  • Advise client account leadership regarding HR aspects of key business strategies, issues, decisions, and potential problem areas
  • Coach and advise account and engagement leads and employees in people matters relevant to the account and business segment
  • Advise Account leadership in career development activities
  • Effectively coach/counsel others
  • Accountable for Account talent management and development
  • Develop and implement a clear demand logging process for the account
  • Be the focal point in coordinating demands from respective projects within the account
  • Work closely with demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure timely fulfillment with right sourcing strategy
  • Provide oversight of Account on-boarding, orientation, integration
  • Facilitate annual performance management activities for account
  • Provide performance support and coaching at the worksite
  • Work with HR Business Partners to evaluate account needs and propose HR solutions
  • Drive Account-wide engagement programs to understand/sustain/improve employee engagement and maximize retention
  • Provide oversight of all major HR processes from a client perspective
  • Monitor and evaluate HR trends highlighting implications for the client
  • Accountable for the coordination and delivery of human resource activities across the account
  • Act as liaison with appropriate GU/OG/GP HR leadership and other HR teams

Skills

Payroll Organization Design
HR Strategy
Team Leadership
Employee Engagement
Performance Management
Recruitment
Career Development
Sales Support
Workforce Optimization
Process Integration
Resource Allocation
Coaching

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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