Program Manager
OddballSalary not specified
$110,000 – $185,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
GovTech, Public Sector, UtilitiesIndustries
Requirements
- A strong desire to empower people through government relief programs and enhance public service efficiency
- A minimum of 5 years of experience collaborating with government entities or highly regulated industries
- A completed undergraduate degree in a technical or analytical field, such as Mechanical Engineering, Math, Electrical Engineering, Computer Science, etc
- A robust analytical mindset combined with a passion for using data to solve real-world problems
- Ability to travel as required by customer needs, potentially 50% or more
Responsibilities
- Demonstrate grit and a 'whatever it takes' attitude to make our product successful with customers, addressing challenges proactively
- Collaborate with government entities to understand diverse relief programs and evaluate customer needs, co-creating innovative solutions
- Establish and track success metrics (e.g., program enrollment rates, benefit distribution efficiency) to ensure our products serve a broad audience effectively
- Identify opportunities for product enhancements, experimentation, and launching new government relief initiatives
- Partner closely with engineers to adapt and enhance Promise’s solutions in alignment with customer goals
Skills
Stakeholder Collaboration
Success Metrics
Strategic Problem Solving
Product Intuition
Customer Empathy
Data-Informed Solutions
Government Programs
Relief Programs
Promise
Software solutions for government-citizen interactions
About Promise
Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.
Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees
Risks
Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.
Differentiation
Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.
Upsides
Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.
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