Delivery Coordinator at RPS North America

Washington, Missouri, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, DefenseIndustries

Requirements

High school diploma or equivalency preferred (candidates without must pass pre-employment assessment)
Background in manufacturing environment and Bachelor's degree preferred
Associate's degree (A.A.) or equivalent from two-year college in business, engineering, or materials management required, with minimum 4 years’ customer service experience in aerospace manufacturing or closely related industry
Or, High School diploma or equivalent with minimum 6 years’ customer service experience in aerospace manufacturing or closely related industry
Quality communication skills
Interpretation of information furnished orally, written, and/or diagram form
Time management - well organized, ability to prioritize, maintain focus, and follow through to end of projects
Customer relationship building
Works effectively independently and in a team environment
Capable of practical problem solving and decision making using analytical skills
Use of Microsoft Office (Outlook, Word, Excel, PowerPoint) required; experience with Access software desired
Effectively presents information, responds to questions in one-on-one and group environments

Responsibilities

Coordinate and direct internal and external customer orders through the manufacturing process
Respond to delivery-related or product-related inquiries, including direct communication with plant operations, shipping, and quality
Daily engagement with the Delivery Assurance Manager to identify delivery risks, barriers, and delivery status
Constantly identify obstacles early, actively work to resolve impediments, and escalate when needed
Identify and participate in resolution of process flow routes to improve efficiency and reduce costs
Maintain delivery schedules to ensure timely completion (horse blankets, LOB, etc.), and communicate clear and timely statuses through tools to upstream customers
Work closely with site operations to ensure stable workflow of orders, priorities, and stock management (e.g., stagnant WIP, work order issues, holds), including direct communication with Master Schedulers, Materials Managers, and Central Planning Manager
At some sites, schedule production using site scheduling tools, adhering to capacity and site limitations; at sites with master scheduler, work closely to ensure timely release and correct flow of production orders
Participate in cross-functional discussions in delivery clinics to identify root cause and prioritized corrective actions
Identify and direct resolution of supplier capacity issues and drive action plans to mitigate delivery and capacity risk

Skills

Order Coordination

Delivery Scheduling

Customer Communication

Risk Identification

Process Improvement

Inventory Management

Manufacturing Workflow

Quality Assurance

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees