Customer Support Specialist I - ES Division at Republic Services

Americus, Georgia, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste ManagementIndustries

Customer service oriented
Ability to actively listen to customers to understand requests
Good communication skills
Detail oriented
Ability to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile
High level of professionalism and problem-solving ability

Communicates with customers by phone, email or in person to attain information to ensure accurate and timely waste profile approval
Assists and provides support to internal and external customers
Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations
Maintains customer profiles and contract filing system
Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders
Research operational concerns, questions and discrepancies
Prepares and transmits reports and waste shipment summaries
Prepares manifests for mailing, scanning, or emailing
Processes memos, correspondence, reports and other documents
Reviews billing adjustments
Performs other related duties as assigned