Bilingual Licensed Customer Service Agent
Kin Insurance$48,000 - $50,000/year
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
Candidates are required to possess a Property & Casualty insurance license and at least one year of customer service experience, along with previous call center experience. They should demonstrate empathy towards customer needs, experience in a fast-paced environment, and adaptability to change. Spanish speaking skills are a plus.
Responsibilities
The Customer Support Associate will manage existing customer accounts for Personal Insurance policies via phone, email, text, and chat, utilizing various insurance company systems. They will explain insurance products to customers with a consultative approach, assist third parties with policy documentation and changes, and work within a collaborative team environment to ensure customer needs are met and expectations exceeded.
Skills
Customer Service
Insurance Policies
Property & Casualty Insurance License
Empathy
Communication (Phone, Email, Chat)
Adaptability
Fast-paced Environment
Expedia
Travel booking platform for flights, hotels, rentals
About Expedia
Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.
Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees