Openly

Agency Success Associate (Remote, US)

United States

Openly Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

Candidates should possess at least 1 year of inside sales experience with a proven track record of reaching and exceeding KPIs through a consultative sales approach, preferred property & casualty insurance carrier experience, a passion for helping partner agencies, the ability to multitask and problem-solve, and availability for some travel as needed. Strong organizational, negotiation, and value-based selling skills, along with strong oral and written communication abilities, are also required, as well as experience in a high volume sales environment.

Responsibilities

The Agency Success Associate will drive exceptional results with agency partners for quality, growth, and retention, provide feedback about Rate, UW, and risk classifications within local markets to product, UW, and other ASM partners, deliver on key named account targets, engage with agents frequently (over 120 times per month) digitally to drive profitable growth in accounts, move agents within segments up-channel in quality and quantity of production, and collaborate with peers to improve agency results. They will also administer incentives and contests aimed at increasing sales profitably, and engage with agents to increase policies sales per agent, agent engagement, agent NPS, retention, and quality of book.

Skills

Customer Service
Communication
Collaboration
Empathy
Teamwork
Curiosity
Work-Life Balance

Openly

Home and landlord insurance solutions provider

About Openly

Openly modernizes the home and landlord insurance market by providing premium insurance products through independent agents. Their policies, underwritten by a financially stable carrier, focus on comprehensive coverage for homeowners and landlords. Openly uses advanced technology and data analytics to offer accurate pricing and better risk assessment, ensuring clients receive fair premiums and quality service. The company aims to simplify the insurance process, making it easy for clients to manage their policies while enhancing customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters
2017Year Founded
$231.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
Parental Leave
401(k) Company Match
Home Office Stipend
Professional Development Budget
Wellness Program

Risks

Rapid expansion could strain operational capabilities and customer service quality.
New carrier launch may face regulatory challenges in 17 states.
Focus on technology exposes Openly to risks of tech failures or cyber threats.

Differentiation

Openly uses advanced data analytics for accurate pricing and risk assessment.
The company partners with independent agents for personalized service and expert advice.
Openly offers a streamlined quoting and claims process for enhanced customer satisfaction.

Upsides

Openly raised $100M in Series D funding to expand operations and business reach.
The company serves 30,000 independent agents across 21 states in the U.S.
Integration of AI in underwriting enhances risk assessment and customer satisfaction.

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