[Remote] Customer Success Specialist at Baxter International

Oregon, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's degree required
Ophthalmology or clinical background required
3+ years of customer-facing experience in a sales and/or sales support capacity
3+ years of life sciences experience with clinical experience preferred
Technical proficiency and ability to learn software programs and troubleshoot, including remote meeting platforms
Must live within the territory and be accessible to a major airport
Up to 30% regional travel required, including overnights

Responsibilities

Improving utilization of a pre-defined target list of large physician groups and IDNs
Driving customer advocacy and install base expansion
Supporting the successful onboarding of new customers
Ensuring customers are positioned for success out of the gate
Engaging with Physicians/Clinicians while motivating change by articulating the value of the solution
Achieving or exceeding sales goals to earn sales incentive compensation
Working with cross-functional teams in a global, connected organization
Being a leader in best practice workflows
Influencing customers to embrace the most effective & efficient deployment of the RetinaVue Care Delivery Model solution

Skills

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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