StrongDM

Customer Success Solutions Architect

Poland

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Identity & Access Management, Cloud SecurityIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Contract
  • Salary: Not provided

StrongDM is a company focused on Secure Access and Zero Trust, specializing in privileged access management solutions. They have a high customer retention rate (98%) and emphasize a culture built on values like embracing the mission, pursuing mastery, and winning together. This role focuses on driving successful customer deployments as a Solutions Architect.

Requirements

  • Strong professional services or consulting background
  • Experience in technical customer-facing roles
  • Ability to confidently guide deployment strategy
  • Ability to solve complex integration challenges
  • Strong technical relationship building skills
  • Expertise in privileged access, identity, and Zero Trust initiatives

Responsibilities

  • Design robust, scalable deployment architectures for StrongDM products.
  • Lead architecture planning considering security, resilience, and future growth.
  • Own the technical post-sales relationship and guide customers through deployment.
  • Collaborate with CSM partners and Project Managers as needed.
  • Serve as a subject matter expert, providing industry and StrongDM best practices.
  • Triage complex technical issues and collaborate with internal teams (Support, Product, and Engineering) to resolve them.
  • Provide consultative guidance and educate customer teams.

Company Information

  • Mission: Secure Access, Zero Trust
  • Values: We embrace the mission, pursue mastery, and win together.
  • Customer Retention: 98%

Skills

Customer-facing roles
Deployment strategy
Integration challenges
Technical relationship building
Privileged access
Identity
Zero Trust
Security architecture
Resilience
Technical consulting
Support collaboration
Product knowledge
Engineering collaboration

StrongDM

Provides secure privileged access management

About StrongDM

StrongDM provides secure privileged access to a company's infrastructure, covering both on-premises and cloud-based systems. Its platform simplifies access while minimizing risk, catering to businesses of all sizes in data-sensitive markets. The service operates on principles like Zero Standing Privileges and Just-in-Time access, ensuring that access is granted only when necessary and tailored to individual roles. This dynamic approach enhances security and streamlines the user experience, allowing employees to access resources instantly based on their specific needs. StrongDM's platform integrates seamlessly with various systems, from legacy databases to modern cloud tools, without requiring additional training. Unlike traditional solutions such as VPNs and jump boxes, StrongDM offers secure access from anywhere based on user identity, helping companies achieve Zero Trust security goals while maintaining an auditable access history for compliance.

Burlingame, CaliforniaHeadquarters
2015Year Founded
$107MTotal Funding
SERIES_CCompany Stage
Enterprise Software, CybersecurityIndustries
51-200Employees

Benefits

❤️ 100% remote permanently
🌴 7 weeks of accrued PTO + sick leave
👶 24 WEEKS of paid Parental leave (either parent)
👩‍⚕️100% employer paid insurance premiums (you + spouse + dependents)
📈Front-loaded equity
💰401k
💵$2500 to build a home office, plus a monthly $100 internet reimbursement
😋 Work/life balance (we’re serious about this)

Risks

Emerging competitors like Securily may challenge StrongDM's market position.
Expansion into EMEA and APAC may face regulatory and compliance challenges.
Integration of advanced security features may lead to technical challenges or delays.

Differentiation

StrongDM uses a zero-trust approach for secure access to critical infrastructure.
The platform eliminates shared credentials with Zero Standing Privileges and Just-in-Time access.
StrongDM integrates with major tech companies, enhancing service offerings and customer reach.

Upsides

StrongDM raised $34 million to expand into EMEA and APAC regions.
Increased demand for zero-trust solutions offers market expansion opportunities for StrongDM.
Integration with Google, Okta, AWS, and Splunk enhances StrongDM's platform capabilities.

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