Customer Success Manager (Paid Search) at Adthena

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, AdvertisingIndustries

Requirements

Hybrid work availability (1-2 days/week in London office)
Full-time employment commitment
Start date ASAP
Ability to participate in 3-stage interview process (2-2.5 hours over 2 weeks)

Responsibilities

Learn about the product, the business, the tools used, and the processes during the first 30 days to set up for success
After 60 days, arrange calls and face-to-face meetings with key stakeholders

Skills

Key technologies and capabilities for this role

Paid SearchCustomer SuccessPPCAccount ManagementSearch Intelligence

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The role is hybrid, reporting to the London office 1-2 days per week, within a remote-first company where 52% of employees work fully remote and others choose hybrid at geohubs.

What benefits does Adthena offer?

Benefits include trust-based vacation, private medical insurance, mental health support via Employee Assistance Program, family care with up to 6 months paid maternity leave, pension/401(k), home office stipend, birthday day off, and regular socials.

What is the company culture like at Adthena?

Adthena has a strong culture with 93% approval rating in quarterly surveys and eNPS of 27, offering stability, autonomy, flexible work, and regular social events in a scaling tech organization.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What skills or experience are needed for the Customer Success Manager role?

This information is not specified in the job description.

Adthena

Search intelligence and competitive analysis tools

About Adthena

Adthena provides search intelligence and competitive analysis tools for digital marketing, helping marketing teams in industries like automotive, finance, and retail optimize their search campaigns and protect their brand. The company offers solutions for campaign optimization, brand protection, and market entry strategies, utilizing artificial intelligence and market data to enhance clients' return on investment (ROI). Adthena distinguishes itself by offering a comprehensive market view, enabling clients to make informed strategic decisions. The goal is to empower marketing teams with the insights and tools needed to succeed in a competitive digital landscape.

London, United KingdomHeadquarters

2012Year Founded

$22.5MTotal Funding

DEBTCompany Stage

Consulting, Consumer SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

401(k) Retirement Plan

Unlimited Paid Time Off

Home Office Stipend

Family Planning Benefits

Flexible Work Hours

Risks

Emerging competitors may dilute Adthena's market share with innovative features.

Rapid AI evolution requires continuous R&D investment to stay competitive.

Economic downturns could reduce client marketing budgets, affecting revenue.

Differentiation

Adthena's 'Whole Market View' offers comprehensive insights into organic and paid search.

Their AI-driven platform processes over 10TB of data daily, ensuring up-to-date insights.

Adthena's solutions cater to diverse industries, including automotive, finance, and technology.

Upsides

The Retail Search Intelligence Solution enhances competitive edge in the retail sector.

The $13.5 million credit facility supports Adthena's US market expansion.

Partnership with Kantar Group boosts Adthena's data and insights capabilities.

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