Customer Success Manager - Investors SMB at Similarweb

London, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Data & Analytics, Financial MarketsIndustries

Skills

Key technologies and capabilities for this role

Client ConsultationData AnalysisStorytellingOnboardingTrainingRelationship BuildingProactive Client ManagementProduct Expertise

Questions & Answers

Common questions about this position

What experience is required for the Customer Success Manager role?

Candidates need strong knowledge of the financial services ecosystem, ideally with hands-on experience in Hedge Funds, PE, VC, or Investment Banking, plus proven success in client-facing roles and analytical thinking skills.

What is the location or work arrangement for this position?

This information is not specified in the job description.

What salary or compensation does this role offer?

This information is not specified in the job description.

What education is required for this job?

A Bachelor’s degree in Finance, Economics, Business Strategy, or a related field is required.

What makes a strong candidate for this Customer Success Manager position?

A great fit has financial services experience, passion for digital metrics, client-facing success, strong presentation skills, and the ability to work independently and collaboratively in a fast-paced SaaS environment.

Similarweb

Digital data analytics platform for businesses

About Similarweb

Similarweb offers a digital data platform that provides insights into online activity for various stakeholders, including customers, partners, and competitors. The platform collects and analyzes data to help businesses understand their market position and make informed decisions. Users can access detailed analytics that reveal trends and performance metrics, allowing them to strategize effectively. Unlike many competitors, Similarweb focuses on delivering a comprehensive view of digital interactions, which helps clients identify opportunities for growth and profitability. The goal of Similarweb is to empower businesses with accurate digital data to enhance their competitive advantage.

New York City, New YorkHeadquarters

2007Year Founded

$229.3MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Professional Development Budget

Risks

Emergence of decentralized platforms like Bluesky may impact demand for centralized analytics.

Rapid growth of AI-driven platforms may shift focus from traditional web analytics.

Secondary offering of shares at a lower price could affect investor confidence.

Differentiation

Similarweb offers a comprehensive view of digital activity across multiple stakeholders.

The platform provides actionable insights for businesses to gain a competitive edge.

Similarweb is trusted by high-profile clients and listed on the NYSE as SMWB.

Upsides

Increased demand for digital market intelligence tools due to rapid platform growth.

Recognition as Alternative Data Provider of the Year highlights industry leadership.

Strategic collaboration with You.com expands reach in AI-powered productivity solutions.

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