Customer Success Manager - Investors SMB at Similarweb

Candidates should possess a strong knowledge of the financial services ecosystem, ideally with hands-on experience in Hedge Funds, PE, VC, or Investment Banking. A passion for digital metrics and an understanding of how web performance relates to investment decisions are essential. Proven success in client-facing roles, the ability to influence and advise senior stakeholders, and a Bachelor's degree in Finance, Economics, Business Strategy, or a related field are required. Candidates must be confident in presenting insights verbally and in writing, possess strong analytical thinking skills to dissect complex problems and design data-driven solutions, and be comfortable in a fast-paced SaaS environment with strong project management skills. The ability to work independently and collaboratively across global teams is also necessary. Nice-to-haves include experience with Similarweb or similar platforms, fluency in multiple languages, and proficiency in Excel, financial modeling, APIs, Excel Plug-ins, and advanced analytics tools.