Customer Success Manager I | French Speaking

Spain

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Software as a Service (SaaS), Human Resources, FintechIndustries

Requirements

The Customer Success Manager I role requires fluency in French to manage a high volume of small spend accounts within the SMB/MM or ENT segments. Candidates should be passionate business builders with a talent for solving complex problems, comfortable diving into data for insights, and skilled in cross-functional project management. A strong ability to build genuine and durable customer relationships is essential.

Responsibilities

The Customer Success Manager I will serve as the primary point of contact for French-speaking clients, building relationships by identifying pain points and providing solutions. Responsibilities include identifying and flagging risks that could lead to customer churn, advocating for clients internally by sharing product and operational feedback, and coordinating with internal stakeholders to ensure timely completion of customer requests. The role also involves providing a high-quality customer experience daily and identifying opportunities for long-term revenue growth.

Skills

Customer Success

Client Relationship Management

SaaS

HRIS

Payroll

Compliance

French Language

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$660.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.

Exclusion from Rippling's tender offer could affect Deel's talent acquisition.

Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.

Deel offers comprehensive HR solutions for managing international workforces.

Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.

Partnership with dLocal expands Deel's reach to 15 new countries.

Deel's $650 million funding highlights strong market position and growth potential.

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