Antenna

Customer Success Manager

Remote

Not SpecifiedCompensation
Entry Level & New GradExperience Level
InternshipJob Type
UnknownVisa
Market Research, Data & AnalyticsIndustries

Requirements

Candidates should be eligible to work in the United States and possess intellectual curiosity, passion for service, and commitment to supporting the needs of Antenna clients and each other.

Responsibilities

The Customer Success team manages the most important customer relationships by advocating for customer's business needs and being an expert in Antenna data, and the role does not currently have open positions.

Skills

Antenna

Market research and analytics for subscriptions

About Antenna

Antenna provides insights into the subscription economy, focusing on streaming services. The company collects and analyzes data on consumer interactions with subscription services, helping businesses understand subscriber preferences and behaviors. This information allows companies to make informed decisions about their products and marketing strategies. Antenna's clients are primarily subscription-based businesses that rely on these insights to improve user acquisition and retention. Unlike competitors, Antenna specializes in the subscription market, offering tailored analytics that help clients adapt to changing consumer demands. The goal of Antenna is to empower subscription-based companies to thrive in a competitive landscape by providing them with the data they need to drive growth and enhance customer satisfaction.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$13.8MTotal Funding
SERIES_ACompany Stage
Data & Analytics, ConsultingIndustries
11-50Employees

Benefits

Remote Work Options
Company Equity

Risks

The rise of free ad-supported streaming channels may reduce demand for paid subscriptions.
Password-sharing crackdowns by Disney+ and Netflix could impact subscriber numbers and data insights.
Increasing subscription cancellations pose a risk to clients relying on stable subscriber bases.

Differentiation

Antenna specializes in detailed insights into the subscription economy, focusing on streaming services.
The company provides industry benchmarks and market intelligence for strategic decision-making.
Antenna's data-driven insights help optimize user acquisition and retention for subscription businesses.

Upsides

Increased interest in free ad-supported streaming services offers new market intelligence opportunities.
The rise of direct-to-consumer sports streaming services highlights niche market growth potential.
High-profile events like Messi's debut provide case studies for subscriber acquisition insights.

Land your dream remote job 3x faster with AI