Customer Success Manager
Ashby- Full Time
- Mid-level (3 to 4 years)
Candidates should be eligible to work in the United States and possess intellectual curiosity, passion for service, and commitment to supporting the needs of Antenna clients and each other.
The Customer Success team manages the most important customer relationships by advocating for customer's business needs and being an expert in Antenna data, and the role does not currently have open positions.
Market research and analytics for subscriptions
Antenna provides insights into the subscription economy, focusing on streaming services. The company collects and analyzes data on consumer interactions with subscription services, helping businesses understand subscriber preferences and behaviors. This information allows companies to make informed decisions about their products and marketing strategies. Antenna's clients are primarily subscription-based businesses that rely on these insights to improve user acquisition and retention. Unlike competitors, Antenna specializes in the subscription market, offering tailored analytics that help clients adapt to changing consumer demands. The goal of Antenna is to empower subscription-based companies to thrive in a competitive landscape by providing them with the data they need to drive growth and enhance customer satisfaction.