GTM Enablement Lead
KustomerSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaSIndustries
Requirements
Candidates should possess a Bachelor's degree in Business, Marketing, or a related field, along with a minimum of 7 years of experience in Customer Success, GTM, or related roles. Strong leadership skills and the ability to influence cross-functional teams are essential, as is a deep understanding of SaaS business models and customer lifecycle management. Experience with strategic planning and program management is also required.
Responsibilities
The Global Customer Success GTM Readiness Lead will develop and execute a Customer Success GTM readiness strategy, partnering with CS leaders and GTM teams to define and prioritize programs that drive measurable impact. They will design, launch, and manage CS enablement programs, playbooks, and initiatives to support onboarding, adoption, expansion, and retention goals, facilitating training sessions, and ensuring seamless communication and execution of enablement efforts. Furthermore, this role will involve building strong partnerships with various teams, advocating for CS needs, and tracking key success metrics to drive continuous improvement.
Skills
Customer Success
GTM
Strategic Planning
Program Management
SaaS
Customer Lifecycle Management
Enablement
Training
Partnership Building
Metrics Tracking
Diligent Corporation
Provides governance, risk, and compliance solutions
About Diligent Corporation
Diligent provides governance, risk, and compliance (GRC) solutions through a subscription-based software-as-a-service (SaaS) platform. Their tools help organizations manage board activities, ensuring clarity and security in operations. Clients, including large enterprises and non-profits, use Diligent's software to streamline board management, comply with regulations, and support environmental, social, and governance (ESG) commitments. Diligent stands out from competitors by focusing on data security, user privacy, and a user-friendly interface. The company's goal is to help organizations navigate regulatory challenges and achieve their strategic objectives.
Key Metrics
New York City, New YorkHeadquarters
1994Year Founded
$21.6MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees