Customer Success Lead, Strategic Accounts
Notable115,000 - 140,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a minimum of 5 years of clinical experience and a strong understanding of healthcare operations, along with experience in corporate settings. They should also have a Bachelor's degree.
The Clinical Customer Success Executive will build and maintain relationships with healthcare staff, lead product implementations aligning solutions with nursing workflows, train nursing teams on AI tools, identify opportunities to improve patient care outcomes, manage client relationships, collaborate with internal teams, establish success metrics, travel to healthcare facilities for onsite support and training, and present at conferences/webinars on the impact of AI in Nursing.