[Remote] Customer Success Associate at Voltus

Remote

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, UtilitiesIndustries

Skills

Key technologies and capabilities for this role

Customer OnboardingAccount ManagementClient Relationship ManagementCommunicationProblem-SolvingBusiness MeetingsSales Support

Questions & Answers

Common questions about this position

What kind of work environment can I expect at Voltus?

Voltus offers a fast-paced, entrepreneurial environment where teammates are bright, gritty, and good, with a genuine passion for delivering a cleaner energy future.

What are the key requirements for the Customer Success Associate role?

Key requirements include being process-minded, organized with attention to detail, excellent communication skills, passion for customers, strong empathy, and a bias toward action.

Is the salary specified for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this Customer Success Associate position?

Strong candidates are maniacally self-initiated, process-oriented, organized, awesome at growing customer relationships, focused on excellent customer experience, intelligent team players who find satisfaction in getting things done, with strong problem-solving skills.

Voltus

Manages virtual power plants and demand response

About Voltus

Voltus operates in the energy sector by managing virtual power plants and distributed energy resources (DERs). The company helps clients, including businesses and homeowners, reduce their energy use during peak demand times, which is known as demand response. This process not only helps prevent blackouts but also allows clients to earn money and save on energy costs through various payment mechanisms. Voltus has a strong track record, managing 5.8 gigawatts of DERs and executing over 7,500 dispatches to maintain grid stability. With 60 different programs available, clients can optimize their energy usage and financial returns. Voltus stands out from competitors by focusing on demand response and providing tangible financial benefits to its clients. The goal of Voltus is to contribute to a more sustainable and reliable energy future.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$161.6MTotal Funding

SPAC_PRIVATE_PLACEMENTCompany Stage

Energy, Social ImpactIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Risks

Increased competition from other virtual power plant operators like CPower.

AI integration may face data privacy and security challenges, leading to scrutiny.

Partnerships may expose Voltus to risks from partners' financial stability and reliability.

Differentiation

Voltus operates 5.8 GW of distributed energy resources, showcasing significant market presence.

The company offers 60 programs optimizing energy usage and financial returns for clients.

Voltus's AI Adjuster maximizes demand response revenue through real-time load flexibility predictions.

Upsides

Partnerships with Sparkion enhance energy storage benefits for EV charging.

Expansion into residential markets increases demand response services in new territories.

Strategic advisory from Neil Chatterjee strengthens regulatory navigation and market opportunities.

Land your dream remote job 3x faster with AI

Try Jobo Free