Customer Success Manager
TelliusFull Time
Junior (1 to 2 years)
Plano, Texas, United States
Key technologies and capabilities for this role
Common questions about this position
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The position is on-site.
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Palo Alto Networks values collaboration, execution, integrity, and inclusion, and offers comprehensive development and personal wellbeing programs including FLEXBenefits and personalized learning opportunities.
Strong candidates should be able to think critically about customer problems, troubleshoot issues, analyze SOC ecosystems, identify integration opportunities, collect feedback, advocate internally, and collaborate on process improvements.
Provides cybersecurity solutions and services
Palo Alto Networks provides a variety of security solutions aimed at protecting organizations from cyber threats. Their products include firewalls, cloud security solutions, and advanced threat detection systems, which help secure both on-premises and cloud environments. The main components of their offerings are the Strata network security platform, Prisma cloud security suite, and Cortex AI-based security operations platform. These tools work together to manage identity and access, and to prevent modern web attacks. Unlike many competitors, Palo Alto Networks combines hardware, software, and subscription services, allowing clients to receive ongoing updates and support to stay protected against new threats. The company's goal is to ensure that businesses and government agencies can safeguard their digital assets and sensitive information effectively.