Customer Success Architect, Cortex XPANSE at Palo Alto Networks

Plano, Texas, United States

Palo Alto Networks Logo
$150,000 – $220,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Security, SoftwareIndustries

Skills

Key technologies and capabilities for this role

XpanseSOC EcosystemsCybersecurityCustomer SuccessTechnical Account ManagementProblem-SolvingAnalytical SkillsEcosystem AnalysisCustomer Advocacy

Questions & Answers

Common questions about this position

What is the salary for the Customer Success Architect position?

This information is not specified in the job description.

Is this role remote or on-site?

The position is on-site.

What skills are required for this Customer Success Architect role?

This information is not specified in the job description.

What is the company culture like at Palo Alto Networks?

Palo Alto Networks values collaboration, execution, integrity, and inclusion, and offers comprehensive development and personal wellbeing programs including FLEXBenefits and personalized learning opportunities.

What makes a strong candidate for this Customer Success Architect position?

Strong candidates should be able to think critically about customer problems, troubleshoot issues, analyze SOC ecosystems, identify integration opportunities, collect feedback, advocate internally, and collaborate on process improvements.

Palo Alto Networks

Provides cybersecurity solutions and services

About Palo Alto Networks

Palo Alto Networks provides a variety of security solutions aimed at protecting organizations from cyber threats. Their products include firewalls, cloud security solutions, and advanced threat detection systems, which help secure both on-premises and cloud environments. The main components of their offerings are the Strata network security platform, Prisma cloud security suite, and Cortex AI-based security operations platform. These tools work together to manage identity and access, and to prevent modern web attacks. Unlike many competitors, Palo Alto Networks combines hardware, software, and subscription services, allowing clients to receive ongoing updates and support to stay protected against new threats. The company's goal is to ensure that businesses and government agencies can safeguard their digital assets and sensitive information effectively.

Santa Clara, CaliforniaHeadquarters
2015Year Founded
$63.2MTotal Funding
IPOCompany Stage
Cybersecurity, AI & Machine LearningIndustries
10,001+Employees

Benefits

FLEXBenefits
Healthcare
Wellness
Development
Financial: Traditional & Roth 401(k) options
Time Off
Other Perks

Risks

Increased competition from companies like Skyflow in cloud security.
Former executive's move to Tenable may intensify competition in India and SAARC.
Rise of open-source security firms like Endor Labs challenges proprietary solutions.

Differentiation

Palo Alto Networks offers a comprehensive cloud-native application protection platform.
The company provides advanced AI-driven cybersecurity solutions like the Cortex platform.
Palo Alto Networks is a leader in Zero Trust architecture for cybersecurity.

Upsides

Growing demand for cloud-native security aligns with Palo Alto's Prisma Cloud offerings.
AI-driven cybersecurity solutions enhance threat detection, benefiting Palo Alto's Cortex platform.
Palo Alto recognized as a leader in SASE solutions, boosting market position.

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