Customer Success Manager, Enterprise Accounts
TruvFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
Yes, the position is remote.
This information is not specified in the job description.
The role requires skills in strategic account planning, assessing client needs, building stakeholder connections, driving cross-sell and up-sell initiatives, and nurturing partner relationships.
Adobe fosters an inclusive environment where everyone is respected and has equal opportunities, believing that innovative ideas come from all corners of the organization.
Strong candidates will have experience in account management, particularly with reseller business, expertise in cross-selling and upselling, and the ability to manage the full account lifecycle while building stakeholder relationships.
Software solutions for content creation and marketing
Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.