Customer Success Lead, Strategic Accounts
Notable115,000 - 140,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
$95,000 – $155,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Financial ServicesIndustries
Requirements
Candidates should have 3-7 years of experience with a demonstrated track record of owning and driving key business outcomes on high-performing teams. Strong problem identification and solution design skills are essential, along with the ability to communicate complex ideas clearly and concisely. Experience in healthcare technology and/or healthcare financial services is preferred.
Responsibilities
The Customer Strategy & Operations team members will own a portfolio of customers, ensuring they achieve world-class revenue cycle outcomes. They will interact closely with customers to understand their challenges, drive key business metrics, and perform data analysis to identify root causes of issues. Additionally, they will develop operational and product-oriented solutions, collaborate with various internal teams, and play a critical role in shaping the company culture.
Skills
Claims Metrics
Root Cause Analysis
Process Improvement
Operational Efficiency
Problem Solving
Communication (Written & Verbal)
Data Analysis
Candid Health
Automated revenue cycle management platform for healthcare
About Candid Health
Candid Health specializes in automated revenue cycle management for healthcare providers. Its platform identifies and resolves issues that impact revenue cycles, helping to optimize insurance collections. The platform is designed to integrate seamlessly with various healthcare infrastructures, whether custom-built or commercial. Clients pay a subscription fee for access to the platform, which allows them to streamline their billing processes and improve revenue collection rates. Candid Health differentiates itself by focusing on automation and ease of integration, making it a reliable choice for healthcare providers seeking efficient billing solutions. The company's goal is to enhance the financial performance of healthcare providers by simplifying and improving their revenue cycle management.
Key Metrics
San Francisco, CaliforniaHeadquarters
2019Year Founded
$43.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, HealthcareIndustries
51-200Employees