Customer Strategy & Operations at Candid Health

New York, New York, United States

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$95,000 – $155,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Financial ServicesIndustries

Skills

Key technologies and capabilities for this role

Claims MetricsRoot Cause AnalysisProcess ImprovementOperational EfficiencyProblem SolvingCommunication (Written & Verbal)Data Analysis

Questions & Answers

Common questions about this position

What is the salary range for the Customer Strategy & Operations role?

The salary range is $95,000 - $155,000 USD (Estimated).

Is this position remote?

Yes, this is a fully remote position.

What skills and experience are required for this role?

Requirements include 3-7 years of experience, a track record of owning key business outcomes, experience scaling processes, clear communication skills, and the ability to identify problems and design solutions. Healthcare technology experience is optional.

What is the company culture like at Candid Health?

The Customer Strategy & Operations team has experienced significant growth, and employees contribute to shaping the company culture while focusing on high-quality work and driving key business outcomes.

What makes a strong candidate for this position?

Strong candidates have 3-7 years of experience with a demonstrated track record of owning business outcomes on high-performing teams, experience scaling processes, and clear communication skills, plus excitement about the company's mission in improving medical billing.

Candid Health

Automated revenue cycle management platform for healthcare

About Candid Health

Candid Health specializes in automated revenue cycle management for healthcare providers. Its platform identifies and resolves issues that impact revenue cycles, helping to optimize insurance collections. The platform is designed to integrate seamlessly with various healthcare infrastructures, whether custom-built or commercial. Clients pay a subscription fee for access to the platform, which allows them to streamline their billing processes and improve revenue collection rates. Candid Health differentiates itself by focusing on automation and ease of integration, making it a reliable choice for healthcare providers seeking efficient billing solutions. The company's goal is to enhance the financial performance of healthcare providers by simplifying and improving their revenue cycle management.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$43.9MTotal Funding

SERIES_BCompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Company Equity

Mental Health Support

Risks

Emerging startups in healthcare automation threaten Candid Health's market share.

Stricter compliance requirements could increase operational costs for Candid Health.

Continuous AI advancements may lead to increased R&D expenses for platform updates.

Differentiation

Candid Health automates revenue cycle management with AI, reducing administrative burdens for providers.

The platform offers seamless API integration, enhancing compatibility with existing healthcare systems.

Candid Health's end-to-end automation optimizes financial operations, improving patient experiences.

Upsides

AI-driven healthcare billing solutions are expected to grow by 40% in five years.

Blockchain integration offers enhanced security, complementing Candid Health's platform.

Telehealth's rise increases demand for efficient billing solutions, benefiting Candid Health.

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