Customer Service Representative (Admin) at Solana

Rotterdam, South Holland, Netherlands

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Manufacturing, Food Service, NutritionIndustries

Requirements

Communiceert moeiteloos op hoog niveau met klanten, collega’s en logistieke partners
Neemt initiatief, denkt in oplossingen en werkt zelfstandig
Flexibiliteit en stressbestendigheid
Sterk in organiseren en behoudt overzicht
Neemt beslissingen waar nodig en volgt voortgang nauwgezet op

Responsibilities

Verwerkt en bevestigt orders binnen 2 werkdagen richting de klant
Onderhoudt contact met klanten over de levering en afhaling van goederen
Verzamelt en beheert alle documenten die nodig zijn voor verzendingen
Coördineert sample-aanvragen: van ontvangst tot verzending en opvolging bij de klant
Zoekt steeds naar de meest efficiënte en kostvriendelijke manier om samples te bezorgen

Skills

Key technologies and capabilities for this role

Customer ServiceOrder ProcessingClient CommunicationLogistics CoordinationDocument ManagementSample CoordinationAdministrative Organization

Questions & Answers

Common questions about this position

What is the location for this Customer Service Representative role?

The primary location is Rotterdam.

What skills are required for this position?

Required skills include strong communication at a high level with customers, colleagues, and partners; initiative and solution-oriented thinking; flexibility and stress resistance; strong organizational skills; and the ability to make decisions and monitor progress.

What does the company culture at Solina look like?

Solina has an entrepreneurial culture shared by nearly 5,000 passionate people, focused on sustainability, dynamic growth, and rethinking culinary solutions in a fast-growing international company.

What benefits or opportunities does this role offer?

It offers a challenging and varied role in a dynamic environment where no day is the same, with space to show initiative, contribute ideas, and make real impact on customer satisfaction.

What makes a strong candidate for this Customer Service Officer position?

Strong candidates communicate effortlessly at a high level, take initiative, think in solutions, work independently, are flexible and stress-resistant, excel in organization, and can make decisions while closely monitoring progress.

Solana

High-performance blockchain for decentralized applications

About Solana

Solana is a blockchain platform that enables the development of fast, secure, and scalable decentralized applications and cryptocurrencies. It achieves impressive speed with block times of just 400 milliseconds and can process thousands of transactions per second, making it appealing for developers aiming for mass adoption of their applications. Solana uses a proof-of-stake consensus algorithm, which selects block creators based on their stake, ensuring data security and reducing environmental impact, as each transaction consumes a minimal amount of energy. The platform operates on a transaction-based business model, charging low fees of less than $0.0025 per transaction, which helps generate revenue as more users engage with the platform. Solana stands out in the blockchain market by offering a combination of speed, security, and eco-friendliness, with the goal of facilitating widespread use of decentralized technologies.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$365.5MTotal Funding

DEBTCompany Stage

Data & Analytics, Crypto & Web3Industries

201-500Employees

Benefits

Very competitive salary and benefits

Unlimited vacation policy

Generous wellness benefits and equipment/workspace budget

Life & Disability Insurance

401k program

Yearly, all expenses paid offsites (sometimes for the whole family!)

Options to work in San Francisco, Boulder, or San Diego offices (or remote!)

Risks

Backdoor attack on Solana's Web3.js library highlights security vulnerabilities.

MoonPay's acquisition of Helio may increase competition in crypto payments.

Potential Solana-focused ETFs could lead to increased market volatility.

Differentiation

Solana offers block times of 400 milliseconds, enabling fast transaction processing.

The platform supports thousands of transactions per second, ideal for mass adoption.

Solana's proof-of-stake model minimizes environmental impact, enhancing its eco-friendly appeal.

Upsides

Integration with Helio enhances Solana's crypto payment processing capabilities.

Potential Solana-focused ETFs could boost institutional investment and liquidity.

Sol Strategies' investment in SOL tokens shows growing confidence in Solana's ecosystem.

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