Customer Service Representative
Jerry$37,440 - $43,680/year
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Customer ServiceIndustries
Position Overview
- Location Type: Remote
- Job Type: Part-time
- Salary: Not specified
About Us: Join our busy and thriving bagel shop, where we serve delicious, freshly made bagels and provide exceptional customer service. We are looking for a dedicated Customer Service Representative to join our team and help us manage new orders. If you have excellent phone skills, solid computer abilities, and a passion for customer service, this role is perfect for you!
Requirements
- Excellent phone skills: You must be comfortable speaking with customers and handling a high volume of calls.
- Good computer skills: Experience with basic POS systems is a plus (training will be provided).
- Strong communication skills: Able to clearly convey information and assist customers effectively.
- Ability to multitask and stay organized: In a busy environment.
- Reliable internet connection and quiet workspace: For remote work.
- Previous customer service experience: Preferred but not required.
Responsibilities
- Handle incoming orders over the phone in a fast-paced environment.
- Assist customers with order inquiries, menu questions, and product recommendations.
- Process orders accurately using our custom POS system (training provided).
- Manage a basic online phone system for customer interactions.
- Maintain a positive, professional demeanor while interacting with customers to ensure excellent service.
- Ensure customer satisfaction by addressing concerns, issues, and order requests promptly and efficiently.
Application Instructions
- Not specified
Company Information
- Workplace: Remote
- Hours:
- Sunday to Thursday: 6:45 AM - 5:30 PM
- Friday: 6:45 AM - 2:30 PM (Summer) / 6:45 AM - 1:30 PM (Winter)
Benefits
- Remote work – work from the comfort of your home.
- Training provided on our custom POS system and online phone system.
Skills
Phone Skills
Computer Skills
Communication Skills
Multitasking
Organization
Customer Service
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.
San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees