Customer Service Representative - 440 Required at Foundation Risk Partners

The Villages, Florida, United States

Foundation Risk Partners Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • One to two years’ experience in the insurance industry
  • Current License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days of employment
  • Strong analytical, research, and problem-solving skills
  • High attention to detail
  • Strong verbal and written communication skills
  • Moderate to advanced knowledge of Microsoft Office Suite

Responsibilities

  • Prepares documents for presenting risks to market
  • Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents
  • Assists client service teams in the preparation of presentation materials
  • Analyzes and summarizes complex data and compiles reports under supervision
  • Records data into the appropriate insurance company and firm software programs
  • Runs monthly cancellation and expiration reports
  • Processes and completes endorsements and audits
  • Completes special projects as assigned
  • Looks for opportunities to improve the firm, business segment and processes

Skills

Key technologies and capabilities for this role

Microsoft Office SuiteAnalytical SkillsResearchProblem-SolvingVerbal CommunicationWritten CommunicationAttention to DetailInsurance LicensingRisk ManagementClient Service

Questions & Answers

Common questions about this position

What is the salary for this Customer Service Representative position?

This information is not specified in the job description.

Is this Customer Service Representative role remote or onsite?

The location type varies and is primarily remote, with potential for onsite work.

What skills are required for this Customer Service Representative role?

Required skills include strong analytical, research, and problem-solving skills, high attention to detail, strong verbal and written communication skills, and moderate to advanced knowledge of Microsoft Office Suite.

What is the company culture like at Baldwin Risk Partners?

The company has an award-winning, entrepreneur-led, and inspired culture that clients consider an invaluable expansion of their business.

What experience and qualifications make a strong candidate for this role?

Candidates need one to two years’ experience in the insurance industry and a current license as required by the State Department of Insurance (or willingness to obtain within 90 days). Strong analytical skills, attention to detail, communication skills, and Microsoft Office knowledge are key.

Foundation Risk Partners

Insurance brokerage and consulting services

About Foundation Risk Partners

Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.

Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation

Risks

Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.

Differentiation

Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.

Upsides

AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.

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