Customer Service & Marketing Assistant - Car Leasing
Position Overview
We are seeking a tech-savvy, detail-oriented car enthusiast to join our dynamic car leasing business as a Customer Service & Marketing Assistant. This role is ideal for someone who genuinely enjoys discussing cars, excels at helping people, and thrives in a collaborative remote environment.
Responsibilities
- Respond professionally to customer inquiries via WhatsApp, providing timely updates and support.
- Collaborate with the team using Asana to manage and complete tasks.
- Design creative car lease ads in Canva using dealership images and pricing sheets.
- Use Xdesk Pro to calculate monthly car pricing and finance estimates based on term lengths and mileage caps.
- Maintain and update vehicle listings and pricing across relevant platforms.
- Coordinate with internal staff and licensed insurance contacts for smooth transaction processing.
- Engage with customers about cars, features, and leasing options with genuine enthusiasm and knowledge.
Requirements
- Familiarity with (or ability to quickly learn) Asana, Canva, and Xdesk Pro.
- Outstanding written communication skills with a courteous and professional tone.
- Strong attention to detail and ability to multitask chats and tasks.
- Previous experience in customer service and/or digital marketing is a plus.
- A passion for cars is a must – bonus points for genuine enthusiasm in discussing them.
- Ability to work independently and take initiative.
- Comfortable with limited calling duties (insurance calls are handled by licensed staff).
Work Schedule & Location
- Location Type: Remote
- Schedule:
- Monday to Thursday: 9:00 AM – 6:00 PM (Eastern Time)
- Friday: 9:00 AM – 1:00 PM (Eastern Time)
Additional Details
- Employment Type: Full-Time
- Workplace: Remote
- Language: English
- Published: 2025-06-30
Skills
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.