Customer Program Manager (CPM) at Astera Labs

Santa Clara, California, United States

Astera Labs Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Semiconductors, AI, Cloud Infrastructure, Data CenterIndustries

Requirements

  • Bachelors’ or Masters’ Degree in Electronics/Electrical/Computer Engineering
  • 10 or more years of relevant experience in a semiconductor or electronics product company
  • 5 or more years of experience as a Program Manager, PMP certification is a plus
  • Experience working on PCI-E, memory or data communication products
  • Technical appreciation of engineering flows (front end and backend development processes, product and test engineering, char and validation, hardware/firmware/software design)
  • Program management and analytical skills, ability to organize information for internal and external consumption
  • Expert knowledge of Microsoft Office tools Excel, Word, PowerPoint, and Outlook
  • Working knowledge of Microsoft Project and other program management tools
  • Able to motivate and energize teams and lead by influence in a matrixed organization
  • Able to take timely decisions with limited or incomplete information
  • Strong communication skills and the ability to keep calm and make progress in high stress situations
  • Ability to travel to Astera Labs’ sites as well as customer locations as required

Responsibilities

  • Be the point of contact for the customer for all matters relating to the program
  • Own the on-time, on-spec, on-budget and with high-quality delivery of products to customers
  • Manage customer feedback and work with the team to ensure customer expectations are exceeded
  • Program planning, schedules, budgeting, risk assessment, resource planning and management, and tracking customer activities associated with the programs
  • Review, disposition and communicate changes in scope / schedule / expense
  • Plan and manage delivery of engineering samples (ES), customer samples (CS) and NPI volume ramp
  • Conduct regular meetings to ensure customers and internal teams are clear on expectations and problem-solving actions are in place to address issues (e.g. Field Failure, RMA) in a timely manner
  • Maintain adequate technical depth and managerial skill to address program and product issues
  • Be the advocate and champion of your programs and maintain management and key stakeholder alignment

Skills

Program Management
Risk Assessment
Budgeting
Scheduling
Resource Planning
NPI
Customer Relationship Management
Supply Chain Management
Engineering Coordination
PCIe
CXL
Ethernet

Astera Labs

Semiconductor connectivity solutions for AI infrastructure

About Astera Labs

Astera Labs provides semiconductor-based connectivity solutions aimed at improving the performance of cloud and artificial intelligence (AI) infrastructure. Their products, which include PCIe, CXL, and Ethernet solutions, are designed to facilitate high-speed data transfer, addressing the 'memory wall' issue that can limit computing performance. The company serves clients in the growing cloud AI market, including data centers and businesses that depend on AI and cloud applications. Unlike many competitors, Astera Labs has been recognized for its contributions to the semiconductor industry, being a finalist for the Global Semiconductor Alliance's Most Respected Private Semiconductor Company award. The goal of Astera Labs is to enhance the efficiency and speed of data transfer in modern computing environments, positioning itself as a leader in the semiconductor sector.

Santa Clara, CaliforniaHeadquarters
2017Year Founded
$200.8MTotal Funding
IPOCompany Stage
Data & Analytics, Hardware, AI & Machine LearningIndustries
201-500Employees

Risks

Rapid office expansion could lead to financial strain if growth in demand falters.
Foray into biotechnology may divert resources from core semiconductor business.
Reliance on Nvidia partnership poses risk if strategic focus shifts or partnership disrupts.

Differentiation

Astera Labs offers the industry's first PCIe 6 switch, Scorpio, for AI infrastructure.
The company focuses on overcoming the 'memory wall' in high-speed data transfer solutions.
Astera Labs integrates AI with biotechnology, diversifying beyond traditional semiconductor applications.

Upsides

Astera Labs' relocation to San Jose triples its operational capacity and talent acquisition.
Strategic partnership with Nvidia enhances Astera Labs' credibility in AI and semiconductor markets.
Recent investments from major financial entities indicate strong investor confidence in growth.

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