Customer Onboarding Manager, ENT | EMEA

Morowali, Sulawesi Tengah, Indonesia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Software as a Service (SaaS), FintechIndustries

Requirements

Candidates should possess a Bachelor's degree in Business Administration, Marketing, or a related field, and have at least 3 years of experience in customer onboarding or account management within a SaaS environment. Strong communication and interpersonal skills are essential, along with the ability to manage multiple projects simultaneously and a proactive approach to problem-solving.

Responsibilities

The Customer Onboarding Manager will be responsible for seamlessly onboarding new customers to Deel, providing tailored support and guidance to ensure their long-term success. They will facilitate on-time onboarding through project management, partnering with stakeholders, and championing new products and capabilities to expand client businesses. Additionally, they will serve as a trusted advisor to clients, addressing operational and product-related issues and acting as an internal advocate for Deel’s offerings.

Skills

Customer Onboarding

Client Relationship Management

SaaS

HRIS

Payroll

Compliance

Global Teams

Project Management

Communication

Problem-Solving

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$660.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.

Exclusion from Rippling's tender offer could affect Deel's talent acquisition.

Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.

Deel offers comprehensive HR solutions for managing international workforces.

Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.

Partnership with dLocal expands Deel's reach to 15 new countries.

Deel's $650 million funding highlights strong market position and growth potential.

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