Customer Installation Specialist at Airbase

Houston, Texas, United States

Airbase Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial GasesIndustries

Requirements

  • Bachelor's degree in Engineering (preferred) or relevant technical field
  • 2 to 4 years of experience in a related engineering or project management role
  • Strong understanding of engineering principles and design concepts
  • Excellent communication, collaboration, and problem-solving skills
  • Proficient in project management methodologies

Responsibilities

  • Lead technical and project management activities for complex Bulk (BLK) customer installations (e.g., liquid storage of N2, O2, Ar, CO2, H2, He) and vaporization, and FLOXAL (FLX) on-site nitrogen generation systems
  • Drive strategic initiatives impacting installations and underlying technologies, leveraging engineering knowledge, data analysis, and project management skills to improve industry code and regulatory compliance for existing systems across all Airgas regions
  • Provide engineering support for continuous improvement of installation tools and standards, and for project-specific activities
  • Drive compliance projects (internal policies, regulatory codes) and safety enhancements (e.g., post-incident corrective actions)
  • Define project scope, objectives, technical requirements, and Management of Change (MOC) processes in alignment with Engineering and Safety policies
  • Develop comprehensive project plans, including timelines and resource allocation strategies
  • Establish initiative tracking and reporting mechanisms using ERP/CRM systems
  • Create and execute progress communication plans for Division and Regional teams, ensuring timely updates
  • Provide technical guidance and lifecycle support to Regional teams
  • Identify and implement strategies to optimize capital expenditure and accelerate project completion
  • Collaborate with Regional teams to establish project priorities and drive successful implementation
  • Participate in the development and implementation of new standards and innovative technical solutions
  • Collaborate with vendors to define equipment and component specifications
  • Oversee and document testing activities, capturing relevant data and generating comprehensive reports
  • Provide technical support to Bulk Engineering for non-standard projects
  • Develop and maintain a strong technical understanding of all Airgas bulk products and technologies
  • Support the utilization, development, and mentorship of ARC rotational engineers
  • Maintain comprehensive project documentation, including plans, progress reports, and lessons learned
  • Support project management for specific customer installations (BLK or FLX)
  • Manage project timelines, budgets, and resources for on-time, within-budget completion
  • Coordinate cross-functional teams (Commercial, engineering, risk, procurement, etc.) to achieve project objectives and deliverables
  • Oversee installation activities, ensuring minimal disruption to customer operations
  • Supervise installation teams to ensure adherence to technical specifications
  • Ensure adherence to all safety regulations and Airgas quality standards, promoting a safety-first culture through audits and corrective actions
  • Meticulously document project activities, maintaining comprehensive records including plans, reports, lessons learned, and best practices

Skills

Key technologies and capabilities for this role

Project ManagementEngineeringData AnalysisERPCRMManagement of ChangeRegulatory ComplianceSafety ManagementVendor ManagementResource Allocation

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

Where is this role located?

The position is located in Houston, TX (HO) for customer installations. No remote work option is mentioned.

What key skills are required for the Customer Installation Specialist role?

The role requires engineering knowledge, data analysis, project management skills, technical understanding of Airgas bulk products and technologies, and experience with compliance, safety standards, and Management of Change (MOC) processes.

What does the work environment or team collaboration look like at Airgas?

The role involves collaborating with Regional teams, cross-functional teams (Commercial, engineering, risk, procurement), vendors, and supporting mentorship of ARC rotational engineers in a safety-focused environment.

What makes a strong candidate for this Customer Installation Specialist position?

Strong candidates will have experience leading complex technical installations for bulk liquid storage and on-site generation systems, expertise in project management including scope definition, timelines, budgets, and compliance with safety regulations.

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$88MTotal Funding
ACQUISITIONCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.
Paylocity's acquisition may disrupt existing client relationships or service offerings.
Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.
The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.
Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.
Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.
New spend analytics and vendor management features offer better financial control for clients.

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