Client Strategy Manager
YipitDataSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, InsuranceIndustries
Requirements
- Minimum of 3/5 years of experience as a Corporate Sales Executive or in a Middle Management position in the mobile/retail business/manufacturers (OEM) such as Samsung, LG, Motorola, Lenovo, etc
- University graduate (Degree in Economic/Administrative areas, Industrial Engineering/Other engineering with strong administrative and/or business focus)
- Advanced English
- Advanced management of Office and Internet
- Finance Acumen (cost of operations, P&L, how we earn or lose money in a deal, etc.) and knowledge of operations to discuss with clients
- Great capacity to balance the best interests of the client and those of Assurant
- Interpersonal & Communication skills both internal & externally
- Strong negotiation skills
Responsibilities
- Responsible for establishing strong relations with clients (managing Claro and Movistar accounts in mobile business)
- Responsible for client development and generation of business plans that support this management (including annual business plan with client, sales plans for each account)
- Responsible for monitoring and compliance with business plans (daily monitoring of projects’ progress, generating reports)
- Responsible for coordinating, both internally and externally, the implementation of new products within existing businesses, meeting objectives and commitments (timely implementation of new business/modifications, compliance with product release dates)
- Responsible for providing cost-effective solutions that promote sustained growth
- Act as the main point of communication with the client, monitoring weekly calls and monthly meetings
- Visit Assurant clients, monitoring business plans
- Attend industry events to identify new business opportunities
- Prepare recommendations to maintain execution of business plans and strategies that generate greater profitability
- Identify and take actions for cross-selling opportunities (driving cross-selling in various channels, with Digital and B2B areas)
- Manage and negotiate renewal contracts and repricings
- Manage operational issues related to the acquisition of new clients and internal operational issues
- Supervise the COE team and manage the sales and incentive budget for all sales channels (own stores, official agents, tele-sales)
- Monitor and develop the Trade In business with Motorola and retailers
- Collaborate with Commercial Directors in the development of products, identifying new business opportunities (launching new products)
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the CRM Sr position?
A minimum of 3/5 years of experience as a Corporate Sales Executive or in a Middle Management position in the mobile/retail business/manufacturers (OEM) such as Samsung, LG, Motorola, Lenovo, etc. is required.
What education is needed for this role?
Candidates must be university graduates with a degree in Economic/Administrative areas, Industrial Engineering, or other engineering with a strong administrative and/or business focus.
What language and technical skills are required?
Advanced English and advanced management of Office and Internet are required.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this a remote position or what is the location policy?
This information is not specified in the job description.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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