[Remote] CRM Administrator, HubSpot at Flipp

Italy

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, TechnologyIndustries

Requirements

3–5 years of hands-on HubSpot CRM administration, including workflow automation, data management, and system configuration
Proficiency in HubSpot CRM, including Sales Hub and Marketing Hub features
Ability to design and maintain dashboards, reports, and automation workflows
Familiarity with Salesforce administration best practices
Proven track record in requirements gathering and translating business needs into functional CRM solutions
Experience planning, managing, and executing User Acceptance Testing (UAT)
Experience working cross-functionally with Sales, Marketing, and Finance teams

Responsibilities

Serve as the primary administrator for HubSpot CRM, including user management, configuration, workflow automation, and data quality
Troubleshoot and debug HubSpot issues, escalating to vendors or technical teams when required
Apply transferable CRM skills to assist with Salesforce administration and configuration, where applicable
Act as a key contributor in gathering and documenting business requirements for HubSpot enhancements
Support solution design discussions, ensuring technical configurations align with business objectives
Contribute to User Acceptance Testing (UAT), including test script creation, execution tracking, and feedback resolution
Identify and recommend process improvements to increase efficiency, accuracy, and adoption of HubSpot
Develop training materials, documentation, and user guides to support system changes and best practices
Act as an internal advocate for the effective use of CRM tools and data
Build and maintain dashboards and reports in HubSpot that provide visibility into pipeline, activity, and performance metrics
Collaborate with analytics teams to ensure data is accurate, consistent, and aligned to business reporting standards

Skills

Key technologies and capabilities for this role

HubSpotCRM AdministrationWorkflow AutomationUser ManagementData QualityTroubleshootingSalesforceConfiguration

Questions & Answers

Common questions about this position

What is the salary or compensation for the CRM Administrator role?

This information is not specified in the job description.

Is this CRM Administrator position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the HubSpot CRM Administrator role?

Key skills include HubSpot CRM administration (user management, configuration, workflow automation, data quality), troubleshooting and debugging HubSpot issues, stakeholder collaboration for requirements gathering and UAT, process improvement for efficiency and adoption, and building dashboards and reports.

What is the company culture like at Flipp?

Flipp has a collaborative culture with hungry, humble, highly intelligent, and other-centered teammates who challenge themselves, learn by doing, and grow by developing new skills and perspectives.

What makes a strong candidate for this CRM Administrator position?

A strong candidate thrives in a collaborative environment, blends technical CRM administration skills with business partnership, translates business needs into effective CRM solutions, and focuses on adoption, data quality, and end-user experience.

Flipp

Digital shopping marketplace enhancing retail experiences

About Flipp

Flipp operates in the retail technology sector, focusing on transforming traditional weekly circulars into interactive digital experiences for shoppers. Its platform enhances visual merchandising content, making it more engaging and effective in influencing purchasing decisions. By partnering with over 90% of the largest retailers in North America, Flipp connects their digital content to millions of shoppers, facilitating a shift from traditional media to digital channels. The goal of Flipp is to create a more interactive and engaging shopping experience that boosts customer engagement and drives sales, all while maintaining a strong company culture.

Toronto, CanadaHeadquarters

2007Year Founded

$73.9MTotal Funding

LATE_VCCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Remote Work Options

Professional Development Budget

Risks

Competition from platforms like Reebee may challenge Flipp's service differentiation.

Truelink Capital's acquisition might disrupt Flipp's business model or company culture.

High grocery prices may lead consumers to seek savings beyond Flipp's offerings.

Differentiation

Flipp transforms static circulars into interactive digital experiences for retailers.

Flipp serves over 90% of North America's largest retailers, enhancing their digital content.

Flipp's platform increases customer engagement by making shopping experiences more interactive.

Upsides

Rising grocery prices drive consumer interest in digital savings platforms like Flipp.

Social media trends in coupon sharing can boost Flipp's user engagement and visibility.

Truelink Capital's acquisition provides resources for Flipp's market expansion.

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