Counter Sales Representative at Airbase

South San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Gases, Welding SuppliesIndustries

Requirements

High school degree or equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience
Minimum of one to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position
Must be able to work occasional overtime, when necessary
Must be able to operate in a drug-free workplace
Detailed understanding of SAP and PROS functionalities preferred
Ability to handle cash transactions accurately
Ability to clearly communicate via phone, email or in person with customers, sales staff, Branch Manager and all other branch personnel; must be able to work with a wide variety of people with different personalities and backgrounds
Basic computer skills (i.e., Windows Applications and Google Suite (GMAIL, Sheets, Docs, etc.))
Ability to work independently and under some pressure to meet deadlines

Responsibilities

Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers
Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform
Informs customer about quality of tools, hardware and equipment, and demonstrates use
Arranges for delivery of cylinders and hard goods
Responsible for adherence to company policies including safety and the use of personal protective equipment
Provides excellent customer service to both internal and external customers
Ensures all required paperwork is accurately completed, including coding, costing, and pricing
Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits
Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc
Develop outgoing call strategy and make outgoing calls to support sales growth for the branch
Obtains or transfers merchandise requested by customers to and from other locations
Answers customer questions concerning location, price and use of merchandise
Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice; accepts payment and makes change for customer purchases
Wraps or bags merchandise for customers and assists in loading and unloading cylinders
Arranges with customer and location for delivery of cylinder and hard goods
Maintains neat, clean and professional personal appearance
Coordinates with purchasing department any product shortages or outages
Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management
Ensures all administrative and accounting related procedures are strictly observed
Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays
Performs any reasonable work request that falls within the qualifications but not specifically described

Skills

Key technologies and capabilities for this role

Customer ServiceSalesOrder EntryCash HandlingProduct KnowledgePhone CommunicationEmail CommunicationWelding EquipmentIndustrial Gases

Questions & Answers

Common questions about this position

What is the hourly rate for the Counter Sales Representative position?

The hourly rate is $24-28.

Is this position remote or in-office, and where is it located?

This is an in-office position located in South San Francisco, CA at the retail shop.

What key skills are needed for the Counter Sales Representative role?

Key skills include providing excellent customer service, advising customers on tools and materials, processing orders and payments, and communicating effectively with customers and team members.

What is the company culture like at Airgas?

Airgas is committed to building a diverse and inclusive workplace that embraces diversity, maintains a positive work atmosphere, and prioritizes safety and adherence to company policies.

What makes a strong candidate for this Counter Sales Representative role?

Strong candidates have customer service experience, knowledge of industrial gases and welding equipment, sales skills including order processing and outgoing calls, and a professional appearance with a positive attitude.

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$88MTotal Funding

ACQUISITIONCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.

Paylocity's acquisition may disrupt existing client relationships or service offerings.

Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.

The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.

Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.

Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.

New spend analytics and vendor management features offer better financial control for clients.

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