Coordinator Communications

Position Overview

• Location Type: Remote
• Employment Type: Full Time
• Company: Granicus

About Granicus: Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

About the Granicus Experience Group (GXG): GXG is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.

Position: Communications Coordinator

This role supports the key message development, evaluation of current customer content and identification of optimization opportunities. The Coordinator supports efforts to develop, deliver and manage customers’ account configuration solutions to support outreach requirements for segmentation and personalization, aligned to reporting needs.

Requirements

• Experience developing content for multichannel campaigns and/or websites.
• Experience analyzing data to inform decisions.
• Experience working on large-scale or program-level projects, preferably for government.
• Strong communication and organizational skills.
• Ability to work collaboratively within a team environment.

Responsibilities

• Support the key message development for customer campaigns.
• Evaluate current customer content and identify optimization opportunities.
• Support efforts to develop, deliver and manage customers’ account configuration solutions.
• Assist with segmentation and personalization efforts aligned to reporting needs.
• Collaborate closely with experience design and data analysts.

Application Instructions

• Information not provided in the original text.