Lead UX Writer
ZoomFull Time
Expert & Leadership (9+ years)
Candidates should possess 4+ years of experience in Content Design, ideally within a multidisciplinary product team, and a strong portfolio demonstrating content design, content modelling, and end-to-end service design. Proficiency in Figma and Google Workspace is required, along with experience leveraging data insights for actionable UX improvements and technical skills in personalizing product copy and managing content at scale.
As a Content Designer, you will be responsible for designing, writing, and testing clear, compelling in-product language, including product flows, interface language, help materials, and taxonomies. You will conduct content discovery and research through audits, user surveys, interviews, and workshops, collaborate with cross-functional teams to evaluate content effectiveness through analytics and A/B testing, and manage international stakeholder relationships to ensure global quality standards. Additionally, you will create, review, configure, and proof various content types, design and deliver product flows and new features, and contribute to the overall content strategy and execution for new products.
Embedded insurance solutions for digital platforms
Cover Genius specializes in providing embedded insurance solutions for digital platforms around the world. The company collaborates with major digital companies like Booking Holdings and Ryanair, and its services are available on popular e-commerce sites such as Amazon and eBay. Cover Genius simplifies the integration of insurance products into the purchasing process through a single API, making it easier for its partners to offer insurance at the point of sale. This approach allows customers to access tailored insurance options, including travel protection and extended warranties, without any hassle. Unlike many competitors, Cover Genius focuses on embedding insurance directly into the user experience, which enhances customer satisfaction and streamlines the buying process. The goal of Cover Genius is to provide comprehensive and customized insurance solutions that not only meet the needs of end-users but also support the growth of its partners' businesses.