Content Operations Specialist at Binance

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Cryptocurrency, FintechIndustries

Requirements

2–4 years of experience in operations, project coordination, or product management, preferably within an education, tech, or content-driven environment
Strong organizational and multitasking skills, with the ability to manage multiple stakeholders and priorities across regions
Excellent communication, problem-solving, and coordination abilities
Experience with CMS platforms, localization processes, and data reporting tools (e.g. Google Analytics, Looker Studio, or equivalent)
Detail-oriented, proactive, and comfortable working in a fast-paced global environment
Passion for education, content, and blockchain technology — experience in the crypto industry is a plus
Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages such as Mandarin would be an advantage

Responsibilities

Coordinate with internal and external stakeholders to achieve operational and performance KPIs across the Content BU
Support campaign management, including Learn & Earn (L&E) and other content or educational initiatives — overseeing setup, tracking, and reporting
Maintain and manage content and campaign calendars, ensuring alignment between product, marketing, and social media activities
Work with tech, product, and compliance teams on operational requests such as new language integrations, front-end customizations, and legal or data-related updates
Manage localization workflows for new articles, glossaries, and course content — from request to publication across multiple languages
Track and maintain localization and access requests for the Content Management System (CMS), supporting new language onboarding and local team access
Handle content-related customer service (CS) issues, including inquiries tied to courses, learning programs, and site experience
Coordinate social media scheduling and content publishing for the Content BU, in collaboration with global marketing and regional teams
Support data tracking and performance reporting, working closely with analytics teams to extract insights and optimize content strategy
Perform ad-hoc operational duties to ensure efficient workflows and seamless cross-team collaboration

Skills

Key technologies and capabilities for this role

Campaign ManagementContent Calendar ManagementLocalization WorkflowsCMS ManagementStakeholder CoordinationKPI TrackingReportingCustomer ServiceProcess Optimization

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The position offers full-time onsite or remote work arrangements.

What experience is required for this role?

Candidates need 2–4 years of experience in operations, project coordination, or product management, preferably in education, tech, or content-driven environments.

What key skills are needed for the Content Operations Specialist position?

Strong organizational and multitasking skills, excellent communication, problem-solving, and coordination abilities, plus experience with CMS platforms, localization processes, and data reporting tools like Google Analytics or Looker Studio are required.

What is the work environment like at Binance for this role?

The role involves working in a fast-paced global environment with cross-team collaboration across multiple regions.

What makes a strong candidate for this position?

A strong candidate has 2–4 years of relevant experience, strong organizational skills, experience with CMS and data tools, and a passion for education, content, and blockchain technology.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Competitive salary

Option to be paid in crypto

Health insurance

Flexible working hours

Remote work for many roles

Company sponsored holidays

Learning and development programs

Free language classes

Relocation support

International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.

Allegations of internal misconduct may lead to legal complications for Binance.

Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.

It is the largest crypto exchange by trade volume, serving over 166 million users.

Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.

Increased interest in Layer 2 solutions could boost Binance's trading volume.

Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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