[Remote] Expert Content Strategist & UX Writer at Expedia

New Orleans, Louisiana, United States

Expedia Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries

Requirements

  • Bachelor's degree or equivalent experience in UX, communications, or related field
  • 6+ years in UX writing/content strategy for digital products
  • Portfolio showcasing strategic and craft excellence
  • Proficiency with Figma and experience with design systems
  • Familiarity with generative AI and prompt optimization
  • Experience with cross-functional collaboration and Agile environments

Responsibilities

  • Craft concise, compliant content for flows, microcopy, and scalable systems
  • Apply UX heuristics and WCAG standards to ensure clarity and accessibility
  • Define content frameworks that translate research and data into relevant messaging
  • Collaborate with design, product, and marketing teams to agree on terminology and narrative
  • Improve workflows, tools, and documentation for efficient delivery
  • Mentor junior team members and guide content presentations

Skills

Key technologies and capabilities for this role

UX WritingContent StrategyMicrocopyUX HeuristicsWCAG StandardsContent FrameworksAccessibilityUser Research

Questions & Answers

Common questions about this position

Is this role remote?

Yes, this is a fully remote role with a flexible work environment that allows remote, hybrid, or in-office options.

What are the key qualifications and skills required?

Candidates need a Bachelor's degree or equivalent in UX, communications, or related field, 6+ years in UX writing/content strategy for digital products, a portfolio showcasing strategic and craft excellence, proficiency with Figma and design systems, familiarity with generative AI and prompt optimization, plus experience with cross-functional collaboration and Agile environments.

What benefits are offered?

Benefits include a great compensation package and bonus plan, core benefits like medical, dental, vision, and matching 401K, flexible work environment, and flexible time off including volunteer time off, vacation, sick, and 12 paid holidays.

What is the company culture like?

Experian is committed to a people-first culture emphasizing inclusion, authenticity, work/life balance, development, wellness, collaboration, and recognition, creating an environment where everyone feels they belong and can excel.

What makes a strong candidate for this role?

A strong candidate will have 6+ years of UX writing/content strategy experience, a portfolio demonstrating strategic and craft excellence, proficiency in Figma and design systems, familiarity with generative AI, and proven cross-functional collaboration in Agile environments.

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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