[Remote] Consulting Manager, Services Delivery Management at Snowflake

Illinois, United States

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$163,000 – $232,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Data Warehousing, SoftwareIndustries

Requirements

Candidates should possess a BS/BA degree in project management, computer science, engineering, mathematics, or a related field, or equivalent practical experience. A minimum of 10 years of experience in post-sales customer delivery roles, including scoping projects, developing estimates and proposals, executing plans, and presenting to executive audiences is required. The ideal candidate will also have 5+ years of direct experience in people management, coaching, mentoring, and developing teams. Extensive hands-on expertise with project management methodologies (e.g., Agile, Waterfall) and project management certification (e.g., PMP, Agile, Scrum) are highly desirable. Experience leading projects involving databases, data warehouses, data processing, large-scale database technology, cloud-based solutions, data integration, and data transformation tools is essential. Strong consulting skills, including mapping business requirements to technical solutions and problem-solving, are necessary.

Responsibilities

The Consulting Manager will lead and develop a team of Services Delivery Managers (SDMs), providing operational, tactical, and strategic delivery leadership for a portfolio of projects. They will supervise and direct project portfolios to ensure customer commitments are met on time and within budget, proactively identify and address project risks, and champion continuous improvement in delivery processes. Responsibilities include mentoring SDMs, leading recruiting and onboarding efforts, acting as a project and program management expert for Snowflake implementations, and providing delivery quality oversight. The manager will collaborate with Professional Services Practice Teams and Sales Account Teams to support sales pursuits, including scoping projects and creating proposals. They will also work with customers, system integrators, and technology vendors on project progress, develop processes to improve services delivery, provide guidance on resolving customer-specific project challenges, and own escalations. Additionally, the role involves collaborating with Product Management, Engineering, and Marketing to improve Snowflake’s products and marketing, and presenting services delivery capabilities to various stakeholders.

Skills

Services Delivery Management

Project Portfolio Management

Risk Management

Continuous Improvement

Lessons Learned

Recruiting

Onboarding

Project Management

Sales Support

Proposal Development

Customer Engagement

Team Leadership

Mentoring

Snowflake

Data management and analytics platform

About Snowflake

Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.

Bellevue, WashingtonHeadquarters

2012Year Founded

$1,341.3MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

5,001-10,000Employees

Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.

Risks

Integration challenges from Datavolo acquisition may disrupt operations and customer service.

Increased competition from Mistral AI could challenge Snowflake's market position.

Convertible senior notes pricing may increase financial pressure if market conditions worsen.

Differentiation

Snowflake offers a unified platform for diverse data workloads, unlike traditional solutions.

The AI Data Cloud enables near-unlimited scale and performance for data mobilization.

Snowflake's seamless multi-cloud experience ensures efficient data operations across locations.

Upsides

Acquisition of Datavolo enhances Snowflake's open data integration capabilities.

Investment in Metaplane boosts AI-driven data quality solutions for Snowflake users.

Snowflake Ventures' investment in Hex expands accessibility of data tools to non-technical users.

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