Relationship Manager
MercurySalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Services, FintechIndustries
Requirements
- Experience in the Germanic retail banking and/or payment (card) industry
- Relevant experience in strategy or management consulting, with proven project deliveries and expertise in consulting and agile working methodologies
- Solid and relevant academic record (e.g. Master Degree in Economics, Finance or similar)
- Project experience in a digital and technology-driven environment
- Technology, digitally-savvy mindset and with an understanding of consumer economics and behaviour
- High intellectual capability evidenced by strong analytical skills
- Ability to work independently
- Fluency in English and German (must-have for client work)
- Ability to partner and collaborate closely with other parts of the business (Product, Marketing, Account teams, etc.)
Responsibilities
- Lead consulting initiatives, address client inquiries and serve as the main contact point for clients and internal stakeholders
- Manage multiple priorities across various workstreams and projects simultaneously
- Identify potential project opportunities with clients for future engagements
- Support clients in designing/developing new digital value propositions and digital processes in payments and daily banking
- Perform client-specific analysis on client portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others
- Drive client engagements to increase activation and usage of (digital) cards and the overall daily banking customer life-time value (CLV)
- Support clients in developing strategic and tactical responses to increasing digital fraud and cybersecurity risks
- Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Join Visa internal teams in regular strategic & planning discussions to offer holistic Visa support to its clients
- Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources
Skills
Consulting
Data Analytics
Payments
Client Management
Project Management
Digital Transformation
Portfolio Analysis
Customer Demographics
Behavioral Analysis
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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