Consultant, Professional Services at Blend

United States

Blend Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Banking, Financial ServicesIndustries

Requirements

  • 5+ years relevant experience with full lifecycle package software implementations (SaaS preferred)
  • Hands-on technical configuration experience - screen/user interface, application settings or parameters, branding, etc
  • Basic/Intermediate software development experience - familiarity with software programming principles, knowledge of logic based structures
  • Project management experience - work on multiple projects, project plan preparation and maintenance, scope control, project risk management
  • Business analysis experience - process design, requirements gathering and synthesizing (Nice to have - green belt, six sigma or similar training)
  • Ability to propose creative technical solutions to challenging problems and communicate technical concepts and specifications clearly and efficiently
  • Working knowledge of JSON and APIs, with the ability to troubleshoot integrations and collaborate with product and engineering teams for resolution
  • Strong personal initiative and drive to execute with minimal oversight
  • Experience working in a multifaceted environment wearing many hats
  • Banking/Finance industry experience (Preferred)
  • Basic/Intermediate software programming experience with Velocity (Nice to have)
  • This role may require approximately 20-25% travel

Responsibilities

  • Learn and master Blend products in order to tackle customer business challenges as a configuration and implementation lead
  • Consult with lender business and technical resources to produce business requirements and functional design documents
  • Partner with customer business teams to understand business objectives and integration requirements
  • Collaborate with Blend Product and Engineering teams to share customer requirements, influence product priorities and further improve Blend core product features
  • Plan and execute integration testing and user acceptance testing of customer implementations
  • Maintain project plans and utilize various project methodologies as part of implementing Blend products on-site at lenders
  • Complete and manage end to end software / platform configuration changes based on client requirements

Skills

Key technologies and capabilities for this role

Project ManagementPlatform ConfigurationImplementationBusiness RequirementsFunctional DesignIntegration TestingUser Acceptance TestingRequirements Gathering

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 5+ years of relevant experience with full lifecycle package software implementations, preferably SaaS, along with hands-on technical configuration and project management experience.

What technical skills are needed for the Professional Services Consultant position?

Candidates need hands-on technical configuration experience with screen/user interface and application settings, basic/intermediate software development familiarity, and working knowledge of JSON and APIs for troubleshooting integrations.

Is this a remote position or does it require on-site work?

The role involves implementing Blend products on-site at lenders, indicating some on-site requirements, though full remote policy details are not specified.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

A strong candidate has 5+ years in software implementations, technical configuration skills, project management experience, and the ability to work independently and collaboratively in a fast-paced environment while proposing creative solutions.

Blend

Streamlines lending process for financial institutions

About Blend

Blend simplifies the lending process for financial institutions with its digital platform, allowing them to process over $3 billion in loans daily. The platform includes automated verifications, instant pre-approvals, and seamless electronic closings, which enhance efficiency and reduce costs. Blend stands out from competitors with its modular architecture and no-code configuration tools, enabling quick adaptation to market changes and personalized customer experiences. The company's goal is to improve loan processing efficiency and customer acquisition for its clients.

San Francisco, CaliforniaHeadquarters
2012Year Founded
$646.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees

Benefits

Meaningful equity and a 401(k) plan
Comprehensive health benefits
Wellness benefits covering a variety of wellness activities, gym memberships, fitness classes and more
16 weeks of paid parental leave
Generous vacation policy
Work from home office set up stipend and internet stipend during COVID-19

Risks

Increased competition from emerging fintechs could erode Blend's market share.
Recent stock price decline may indicate investor concerns about Blend's future.
Volatility in the FinTech IPO Index suggests potential market instability for Blend.

Differentiation

Blend's platform processes over $4 billion in loans daily, showcasing its scalability.
The company offers a modular architecture, allowing quick adaptation to market changes.
Blend's partnerships with major banks enhance its credibility and market reach.

Upsides

Growing demand for digital lending boosts Blend's market potential.
Partnerships with fintechs like Astra enhance Blend's service offerings.
Automated workflows reduce costs and improve efficiency for financial institutions.

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