Communications Engineer at Vonage

Wrocław, Lower Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Cloud ComputingIndustries

Requirements

At least 3+ years of applicable experience; must have at least 3 years of designing and configuring SIP network elements
Advanced knowledge in all the protocols used in VoIP environment such as SIP (using UDP, TCP & TLS), RTP, SRTP, RTCP, DNS
Expertise in managing Opensips/Kamalio or other SIP servers
Ability to isolate issues by troubleshooting call flows end to end
Working knowledge of Linux operating systems
Working knowledge with scripting languages like Shell and Python
Working knowledge with databases such as MySQL
Working experience with network sniffers such as tcpdump/Wireshark/VoipMonitor
Experience with public cloud-based infrastructure deployments (AWS highly desired)
Knowledge of automation software (Ansible or Terraform desired)
Good understanding of PSTN services such as CNAM, StirShaken, and 911
Experience with DevOps practices
Strong background in SIP, VoIP, and programming/automation

Responsibilities

Independently manage projects of varying size and complexity requiring high levels of functional integration
Make custom modifications to our SIP Proxies and SBCs to add new features and integrate with new PSTN carriers
Review the work of other team members as part of our SDLC process
Troubleshoot and debug SIP communication issues in the network
Perform lifecycle management of voice systems and network equipment
Play a consultative role to help decide the right processes and tools to define, execute and deliver project success
Support the production deployment of new or modified operating systems and software applications
Designing, enhancing, maintenance, upgrades, troubleshooting, monitoring, deploying, capacity planning, and documenting of the global AWS cloud based platform
Collaboration with vendors, product support, and other external stakeholders

Skills

Key technologies and capabilities for this role

SIPVoIPAWSPSTNSBCSIP ProxiesprogrammingautomationSDLCtroubleshootingcapacity planningmonitoring

Questions & Answers

Common questions about this position

What experience level is required for this Communications Engineer role?

At least 3+ years of applicable experience is required, including at least 3 years of designing and configuring SIP network elements.

What are the key technical skills needed for this position?

The role requires advanced knowledge of VoIP protocols like SIP (UDP, TCP & TLS), RTP, SRTP, RTCP, DNS; expertise in managing Opensips/Kamailio or other SIP servers; working knowledge of Linux, scripting (Shell/Python), MySQL, network sniffers (tcpdump/Wireshark/VoipMonitor), and AWS.

Is remote work an option for this role?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Communications Engineer role?

A strong candidate has 3+ years designing/configuring SIP elements, expertise in SIP servers like Opensips/Kamailio, VoIP protocols, Linux, Python/Shell scripting, and AWS experience, plus the ability to troubleshoot call flows end-to-end.

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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