Knock

Platform Engineer

New York, New York, United States

Knock Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, API Services, Cloud InfrastructureIndustries

Requirements

Candidates should have 5+ years of experience as a software engineer, with a strong understanding of the modern backend stack, including experience with GCP or AWS, a modern language, container orchestration, and tools such as Chef or Ansible. Familiarity with Elixir, Terraform, Kubernetes, and AWS is preferred.

Responsibilities

As a platform engineer, you will contribute to scaling initiatives, product features, and developer experience improvements, such as facilitating a 8x YoY increase in monthly messages sent, improving latency and margins of observability features, performing zero-downtime database upgrades, and instrumenting services with distributed tracing. You may also work on scaling the service for future growth, implementing large-scale dynamic user segmentation, and enabling canary deployments.

Skills

API development
Infrastructure
Services
Reliability engineering
Performance optimization
Platform engineering

Knock

Leasing and property management solutions provider

About Knock

Knock CRM provides leasing and property management solutions specifically for the real estate industry, focusing on the multifamily housing market. Its platform enhances the productivity of leasing teams by automating various tasks and offering predictive analytics to support better decision-making. Clients subscribe to Knock CRM's services, gaining access to tools that streamline property management, including workflow automation, marketing solutions, and resident lifecycle management. This integration helps clients improve their leasing performance, increase tenant satisfaction, and ultimately boost their Net Operating Income (NOI). Knock CRM distinguishes itself from competitors through its strong emphasis on customer service, which contributes to high client retention rates. The company's goal is to be a valuable partner for property management firms by increasing occupancy rates and revenue through its comprehensive platform.

Key Metrics

Seattle, WashingtonHeadquarters
2014Year Founded
$45.5MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Real EstateIndustries
51-200Employees

Risks

RealPage acquisition may cause integration challenges for Knock CRM clients.
Integration with Realync could raise data privacy concerns.
AI-powered tools may face resistance from users uncomfortable with AI technology.

Differentiation

Knock CRM integrates multiple communication channels for seamless property management.
The platform offers predictive analytics to enhance leasing team decision-making.
Knock CRM's subscription model ensures steady revenue and continuous product development.

Upsides

Increased demand for virtual leasing solutions boosts Knock's AI-powered tools.
Growing interest in personalized tenant experiences aligns with Knock's predictive analytics.
Rising use of data analytics in real estate benefits Knock's analytics capabilities.

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