Commercial Team Opening at Intercom

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Recycling, Trading, Nonferrous Metals, Electronics, Battery MaterialsIndustries

Requirements

Bachelor’s Degree in related fields such as Business Administration, Economics, Political Science, or others (for recent graduates and working professionals)
Strong communication and interpersonal skills
Internship experience (for recent graduates)
Experience in a competitive, team-oriented, profit-driven role (preferred for working professionals)
Experience in a role that requires business acumen and decision making (for working professionals)
Ability to travel 25% of the time
Currently reside within the USA (no sponsorship for visas or out-of-country hires without existing H-1B)

Responsibilities

Reconcile receiving reports, purchase & sales order entry, schedule bookings
Support traders in day-to-day functions
Learn to identify business and market opportunities
Truck and rail scheduling for inbound/outbound material
Develop target lists in strategic sub-markets
Generate marketing material in Microsoft Word and PPT
Engage with senior traders and Head of Trading
Make strategic and analytical decisions both internally and when customer facing (after training)

Skills

Key technologies and capabilities for this role

Microsoft WordMicrosoft PowerPointOrder EntrySchedulingReconciliationBusiness AcumenCommunicationInterpersonal Skills

Questions & Answers

Common questions about this position

What is the salary range for this commercial team position?

The compensation range is $50,000-$75,000, plus annual performance review and bonus.

What are the location and work arrangement details for this role?

The position is on-site in the Greater St. Louis area, with a 4-6-week hybrid training period in operations facilities and commercial offices before transitioning to full-time in the commercial department. The company operates facilities in St. Louis, Missouri, and does not sponsor visas or hire from outside the USA without an existing H-1B.

What qualifications and skills are required for this role?

Candidates need a Bachelor’s Degree in fields like Business Administration or Economics, strong communication and interpersonal skills, and for professionals, experience in competitive team-oriented roles with business acumen, decision-making, and ability to travel 25%. Recent graduates should have internship experience.

What benefits does Interco offer?

Benefits include 100% company-paid Medical, Dental, Vision, Short-Term and Long-Term Disability, $25K life insurance, accelerated paid vacation, paid time off from Christmas Eve through New Year’s Day, and 401(k) with generous company match after one year.

What makes a strong candidate for this commercial team opening?

Strong candidates are recent graduates or working professionals with a relevant Bachelor’s degree, internship or profit-driven team experience, strong communication skills, business acumen, and ability to travel 25%; the role suits motivated individuals ready for strategic decision-making leading to a junior trading position.

Intercom

Customer communication platform for businesses

About Intercom

Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integration of multiple communication tools and analytics features, which help businesses assess the effectiveness of their customer engagement strategies. The main goal of Intercom is to enhance customer experience by facilitating better communication between businesses and their customers.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$234.2MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Risks

Emerging startups offer similar solutions at lower prices, threatening market share.

Major tech companies' AI advancements may outpace Intercom's offerings.

Stricter data privacy regulations could increase compliance costs for Intercom.

Differentiation

Intercom integrates live chat, email marketing, and support into a single platform.

The platform supports over 600 million monthly active end users globally.

Intercom's analytics tools help businesses measure communication strategy effectiveness.

Upsides

Demand for AI-driven support solutions enhances Intercom's offerings.

Omnichannel communication trends align with Intercom's integrated messaging solutions.

E-commerce expansion drives demand for robust customer support systems like Intercom.

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