Commercial Development Representative at S&P Global

Islamabad, Islamabad, Pakistan

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Market IntelligenceIndustries

Requirements

Preferred: At least 12 months within S&P Market Intelligence on customer success or client support role
Must have a good understanding of different Market Intelligence solutions and how it caters to different segments and personas
Knowledge of the financial industry and/or financial divisions/departments a plus
Proven track record of meeting goals, daily/weekly/monthly activity goals, research, and planning goals
Proven track record of strong client relationships with excellent client service skills
Goal and action orientated, with ability to work towards targets
Experience in dealing with challenging situations, i.e. objection handling, and overcome rejection with charisma and courage

Responsibilities

Respond to Live Chat queries in a timely and accurate way - via phone, email or chat
Identify business needs, through diagnostic approach, and speak through different Market Intelligence solutions
Build and cultivate relationships by initiating communications and conducting follow-up communications in order to introduce companies to other parts of our organization
Grow product knowledge by sitting in with various team members, attending the demos you set, and asking for feedback on a regular basis
Continuous learning to stay on top of tools, techniques, trends, understanding of the market, customers, and competition
Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached
Monitor day-to-day time and priorities to deliver results
Collaborate with peers, particularly around best practices, competitive intel and various approaches to effectively engage with companies

Skills

Key technologies and capabilities for this role

Live ChatCRMMarket IntelligenceSales ProspectingClient Relationship ManagementLead QualificationDiagnostic SellingPhone SalesEmail CommunicationProduct KnowledgeData Management

Questions & Answers

Common questions about this position

What is the location and work schedule for this role?

The position is based in Islamabad and is a permanent night shift role.

What are the key qualifications required for this position?

Candidates need a good understanding of Market Intelligence solutions, a proven track record of meeting goals and building client relationships, goal-oriented mindset, and experience handling objections. Preferred is at least 12 months in S&P Market Intelligence in customer success or client support. Knowledge of the financial industry is a plus.

What is the team culture like at S&P Global for this role?

The Commercial Development Team is global, self-motivated, spirited, passionate, with a client-first mindset, resilient, flexible, and values excellence in execution. They work passionately to create sales opportunities and fill the funnel with qualified leads.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the Live Chat Prospector role?

Strong candidates have prior experience in customer success or client support at S&P Market Intelligence, deep knowledge of Market Intelligence solutions, proven goal achievement, excellent client service skills, and the ability to handle objections with charisma.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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