Commercial Counsel

Salary: $175,000 - $190,000 USD (base salary will vary based on relevant experience, job-related skills and qualifications) Employment Type: Full-Time Location Type: Remote (anywhere within the United States)

Position Overview

Fullstory is seeking a Commercial Counsel to join our growing legal team. Reporting to our Associate General Counsel for Commercial & IP, this role will lead the negotiation and drafting of a variety of commercial agreements while partnering with various business teams across Fullstory. You will negotiate complex agreements, manage commercial negotiations, oversee the work of outside counsel, and assist teams including Sales, Product, Eng, Marketing, and many others. Additionally, you will help improve our legal processes and systems to increase efficiency and have the opportunity to gain experience with product counseling, privacy, and legal ops.

To excel in this role, you must be a strong business partner, an independent thinker with excellent communication, negotiation, and analytical skills, and possess the ability to resolve complex issues in an effective and solution-oriented manner while managing multiple projects simultaneously.

Responsibilities

• Lead the negotiation and drafting of a variety of commercial agreements, including Master Services Agreements, Data Processing Agreements, order forms, non-disclosure agreements, and vendor contracts, with support from supervising attorneys.
• Analyze contractual risks and guide other Fullstorians on effective ways to mitigate them.
• Partner closely with cross-functional teams, including senior management, to address their specific needs (e.g., the sales team on customer deals, the procurement team on vendor contracts, and our various ops teams on process and system improvements).
• Identify opportunities to improve and scale legal processes and agreement templates for greater efficiency.
• Manage competing priorities, a high-volume workflow, and a range of special projects in our dynamic, high-growth environment.
• Track and ensure the company's compliance with applicable global laws and regulations.

Requirements

• A Juris Doctor (J.D.) degree from an accredited law school.
• Active membership in good standing with at least one state bar.
• Substantial experience in a law firm and/or a tech company’s in-house legal department negotiating terms and conditions, technology agreements, data processing agreements, or other contracts, ideally for a cloud or software company.
• Experience with software-as-a-service (SaaS) systems, such as contract lifecycle management (CLM) and customer relationship management (CRM) technology.
• Ability to distill complex legal concepts into simple, actionable recommendations for all levels of management and internal stakeholders.
• Experience building scalable processes.

About Fullstory

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.

We’re building something special at Fullstory, and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.

How We Support You

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility.
• A remote-first work environment.

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