Club Manager at BJ's Wholesale Club

Portland, Maine, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

4+ years of experience as a retail store, supermarket, or warehouse operations manager required
A strong drive for results and solid work ethic
Must be honest, straight-forward and committed to providing high levels of service to members
Excellent [communication skills implied from context]

Responsibilities

Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results
Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments
Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback
Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple
Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives
Maintains awareness of local competition and current trends in the retail marketplace
Controls operating costs and establishes operational efficiencies
Implements new concepts to maximize profitability
Embraces the Company’s core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations
Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements. Monitors expenses and adjusts expenditures as necessary to achieve profit objectives
Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office
Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover)

Skills

Key technologies and capabilities for this role

Operations ManagementTeam LeadershipTalent DevelopmentCustomer ExperienceProfitability ManagementStrategic PrioritiesRetail Operations

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require working in a club?

This is not a remote position; it requires leading operations in a BJ's club as the Club Manager.

What leadership skills are required for the Club Manager role?

Key skills include leading with vision and purpose, managing talent through growth and feedback, strong decision-making aligned with company priorities, adapting to change, and controlling operating costs.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, with a club culture that challenges and recognizes accomplishments.

What onboarding is provided for new Club Managers?

BJ’s provides a comprehensive onboarding program lasting 8-12 weeks, partnering new Club Managers with experienced leaders to learn best practices and build connections.