Promise

Cloud Site Reliability Engineer (SRE)

Oakland, California, United States

$149,000 – $195,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 4+ years of experience in Linux system administration, managing large-scale production environments, and a strong background in software development and site reliability engineering (SRE). They should also have experience with infrastructure-as-code (IaC) tools and a detail-oriented approach to ensuring system reliability and security.

Responsibilities

The Cloud Site Reliability Engineer will design, implement, and manage cloud infrastructure to ensure reliability, scalability, and security, automate infrastructure and operations using Terraform and scripting, collaborate closely with product and engineering teams to improve system architecture and troubleshoot issues, monitor and optimize system performance, formalize and liaise with the Engineering team to guide them through security design reviews, provide essential support in aligning technology projects with compliance requirements and regulations, and serve as a bridge between technical teams and non-technical stakeholders to translate security and compliance needs into actionable plans.

Skills

Linux
Performance Tuning
Observability Tools
Stack Traces
System Logs
Terraform
Python
Bash
Configuration Management
Security Best Practices

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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