Abridge

Clinical Success Director

United States

Abridge Logo
$135,000 – $165,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare Technology, Medical AI, Health ITIndustries

Requirements

Candidates should possess 5+ years of experience as a clinician (MD, DO, PA, NP) and a deep understanding of clinical documentation workflows, including experience with Epic. They should also demonstrate a passion for solving problems and creating new opportunities for clinicians, along with a proven track record of leading successful initiatives from conception through launch.

Responsibilities

As the Clinical Success Director, you will provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors. You will surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap, develop, monitor, and track end-user utilization and clinical success metrics, and evangelize product capabilities and direction to prospective customers by creating sales collateral and conducting product demos.

Skills

Clinician Training
Client Relationship Management
Product Feedback
Healthcare Collaboration
Medical Documentation
AI Platform Support
Healthcare Education
Stakeholder Engagement

Abridge

AI platform for clinical documentation automation

About Abridge

Abridge provides a platform that changes how medical conversations are documented in healthcare settings. Its main product allows healthcare providers to record patient visits, which are then transformed into organized clinical documents. This helps doctors and other healthcare professionals save time on paperwork, allowing them to concentrate more on caring for their patients. Abridge stands out from its competitors by focusing specifically on the needs of healthcare providers, payers, and pharmaceutical companies, offering a solution that improves both documentation efficiency and patient outcomes. The goal of Abridge is to enhance the quality of patient care while making the documentation process easier for healthcare professionals.

Key Metrics

Pittsburgh, PennsylvaniaHeadquarters
2018Year Founded
$201.8MTotal Funding
SERIES_CCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Equity
Flexible Spending (FSA) & Health Savings (HSA) Accounts
Learning and Development budget
401k Plan
Paid Parental Leave
Flexible working hours
Home Office Budget
Sabbatical Leave

Risks

Rapid expansion may strain Abridge's resources and affect service quality.
Integration challenges with EHR systems could disrupt workflows and data consistency.
Data privacy concerns in AI applications may lead to regulatory scrutiny.

Differentiation

Abridge transforms medical conversations into actionable clinical documentation using AI.
The platform supports over 28 languages and 50+ medical specialties.
Abridge's integration with EMR systems enhances clinician efficiency and patient care.

Upsides

Abridge's partnership with Mayo Clinic expands its reach to over 1 million patients.
The $150 million Series C funding accelerates AI technology development and integration.
Abridge's multilingual capabilities improve communication in diverse patient populations.

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