Clinical Counselor - Employee Assistance Program- (Overnight shift)

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Candidates must possess a valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist) in their state of residence, along with at least 1 year of crisis intervention experience. A Master's degree in a Behavioral Health or Counseling Field is required. Preferred qualifications include 1+ year of EAP, Behavioral Health, or Social Services experience, familiarity with brief therapy models and Motivational Interviewing, call center experience, and experience delivering services via multiple platforms.

Responsibilities

The Clinical Counselor will provide on-demand single session consultations, clinical assessments, triage, and informational services to members through phone, video, or chat. They will utilize advanced technology platforms to enhance customer experience and connect members to appropriate solutions, ensuring optimal outcomes and timely, high-quality mental health care.

Skills

Clinical Counseling

Employee Assistance Program (EAP)

Crisis Intervention

Clinical Assessment

Triage

Telehealth

Video Conferencing

Live Chat

Phone Support

Mental Health Services

Behavioral Health

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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