Client Relationship Manager (Fund Administration) at Northern Trust

Jersey City, New Jersey, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

2-5 years’ experience in financial servicing/accounting fields, with client servicing background
Knowledge of trust or asset management, treasury management, finance, and/or relevant business segment specific issues, usually acquired through work experience
Skills in negotiation, leadership, sales, and client servicing
Knowledge of applicable industry laws and regulations, usually acquired through prior experience
Knowledge of portfolio management concepts, usually acquired through formal education or experience

Responsibilities

Manages the administrative and relationship needs of institutional trust (fund administration, hedge funds, mutual funds, etc.) and commercial banking clients
Maintains and develops client relationships exploring opportunities to provide additional products or services
Partners with other Client Managers and Relationship Managers to expand shared relationships
Cultivates strong working relationships with client contacts
Demonstrates ability to add value by anticipating possible solutions and partnering with client to implement
Responds to inquiries from clients and coordinates client activity
Works with internal partners throughout the bank to facilitate implementation of solutions to client needs
Documents services provided, specialized procedures, and on-going written communication with clients in managing daily activity
Develops complete understanding of client’s business, objectives, goals, and market challenges to ensure they are compatible with the bank’s market strategy
Counsels client on emerging issues, bank products/services, legal/regulatory changes, and general financial environment, translating the impact on client’s activities and banking services
Cross-sells bank products/services and participates in development of solutions to client needs, coordinates presentations, brings in experts when appropriate, and ensures smooth delivery of new services
Manages and enhances client profitability
Monitors and evaluates credit worthiness
Travels to client locations on a selected basis where revenue, new business opportunities, and/or servicing require a call