Client Partner at Apply Digital

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

At least 10 years experience in enterprise Client Services for a digital agency, strategic consultancy or digital product studio
Extensive experience high-value client accounts across diverse industries, with a track record of driving strategic growth and delivering measurable business impact
Deep expertise working across digital products, platforms, and creative, content, and commerce solutions
A strategic relationship builder and a great listener

Responsibilities

Have a leadership role across a portfolio of accounts on the East Coast, accountable for account growth, customer and team satisfaction, and financial goals
Develop actionable client account plans to drive organic account growth and support regional growth targets
Position Apply as a strategic partner, and become a trusted advisor to our most senior clients
Provide overall account leadership to ensure we deliver high-quality work that satisfies our customers, earning new work for Apply
Ensure that our client’s needs, priorities and goals are well communicated to the Apply team
Develop strong relationships with Apply team leads and other members of your accounts
Collaborate with Business Development Directors in the East to support new business efforts in the region

Skills

Key technologies and capabilities for this role

Client Relationship ManagementAccount GrowthBusiness DevelopmentScrumAgile

Questions & Answers

Common questions about this position

What is the work location or remote policy for this role?

Apply Digital is hybrid/remote friendly, but the preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills and experience are required for the Client Partner role?

The role requires a proven track record of growing and expanding high-value client relationships across multiple verticals, owning dynamic portfolios of strategic enterprise accounts, building long-term trusted relationships, and expertise in speaking with C-level executives about digital transformation.

What is the company culture like at Apply Digital?

Apply Digital operates with a 'One Team' approach using a 'pod' structure that brings together senior leadership, subject matter experts, and cross-functional teams, supported by scrum and sprint cadences. They embody SHAPE values (smart, humble, active, positive, excellent) and aim to create a safe, empowered, respectful, and fun community.

What makes a strong candidate for this Client Partner position?

A strong candidate has a track record of satisfied clients, engaged team members, and account growth, is collaborative by nature both externally and internally, and brings diversity of ideas.

Apply Digital

Creates custom digital solutions for brands

About Apply Digital

Apply Digital specializes in creating digital solutions that help global brands address complex challenges and improve user experiences. The company collaborates with clients to develop tailored digital strategies, product designs, and development services that are user-friendly and impactful. Unlike many competitors, Apply Digital focuses on bespoke solutions, ensuring that each project is customized to meet the specific needs of their clients. With a team of nearly 200 skilled professionals, Apply Digital fosters a strong company culture that values diversity, inclusion, and continuous learning. Their goal is to empower brands to thrive in the digital landscape by delivering high-quality, award-winning digital products and experiences.

Vancouver, CanadaHeadquarters

2016Year Founded

PRIVATE_EQUITYCompany Stage

Consulting, Consumer SoftwareIndustries

51-200Employees

Benefits

Remote Work Options

Hybrid Work Options

Home Office Stipend

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Professional Development Budget

Conference Attendance Budget

Parental Leave

Risks

Increased competition in digital transformation could challenge Apply Digital's market share.

Rapid technological changes may outpace Apply Digital's adaptation capabilities.

Integration of acquired companies may face cultural and operational challenges.

Differentiation

Apply Digital specializes in bespoke digital solutions for global brands.

The company emphasizes a strong culture of diversity, inclusion, and continuous learning.

Apply Digital's founders have instilled a culture of innovation and excellence.

Upsides

Acquisition of Sisu enhances design capabilities and expands presence in entertainment industry.

Launch of CAFE accelerates integration of composable elements for client systems.

Awards from commercetools and Contentful highlight Apply Digital's industry leadership.

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