Operations Associate, Insurance Operations
Grow TherapySalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, Insurance ServicesIndustries
Requirements
Candidates should possess 1-2 years of experience in an execution-based role such as sales, operations, or customer service, demonstrating a passion for assisting people, particularly in the context of health insurance. Strong organizational skills and familiarity with support ticketing or CRM software are also required, along with excellent written and oral communication skills.
Responsibilities
As a Client Operations Coordinator, you will assist the Client Onboarding team with submitting documentation to insurance carriers, resolve eligibility concerns, ensure customer enrollment on the SimplyInsured platform, proactively reach out to carriers via phone, text, and email to expedite the onboarding process, and partner with internal teams to provide a positive customer experience.
Skills
Customer Service
Operations
Insurance Enrollment
Communication (Phone, Text, Email)
Problem-Solving
SimplyInsured
Simplifies health insurance for small businesses
About SimplyInsured
SimplyInsured helps small businesses purchase health insurance by providing an online platform that streamlines the application process. Clients can receive instant quotes and complete applications in under 10 minutes, with easy integration into major payroll systems for managing employee deductions. The company earns commissions from insurance carriers, ensuring its interests align with those of its clients. SimplyInsured aims to offer efficient solutions and exceptional customer support to assist SMEs in navigating health insurance.
Key Metrics
San Francisco, CaliforniaHeadquarters
2012Year Founded
$8.3MTotal Funding
SERIES_ACompany Stage
Fintech, HealthcareIndustries
11-50Employees