Devoted Health

In-House Network Representative

Iowa, United States

$55,000 – $65,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Position Overview

  • Location Type: Not Specified
  • Employment Type: Full Time
  • Salary: $55,000 - $65,000 / year

Devoted Health is seeking an entry-level individual to join their Provider Network Servicing/Contracting team. This role offers an opportunity to learn from experienced professionals and contribute to a mission-driven healthcare company focused on improving the health and well-being of older Americans. It’s a chance to build a long-term career within a rapidly growing organization.

Responsibilities

  • Fielding all calls from providers requesting network access.
  • Responding appropriately to all emails from providers requesting network access.
  • Handling calls transferred from Provider Service that cannot be immediately addressed by Network Field Leads.
  • Supporting Network Field Leads in obtaining signatures/counter-signatures on contracts/amendments.
  • Supporting Network Field Leads in organizing and maintaining executed contract folders.
  • Supporting Network Development by coordinating with Network Operations and reviewing necessary worksheets and documents.
  • Coordinating internal communications to the Network Field Team as needed.
  • Providing overall support to Network Development and Value Based Contracting Leadership as required.

Requirements

  • Communication Skills: Ability to articulate effectively both verbally and in writing.
  • Attention to Detail: Crucial for accurate record-keeping and efficient processing of requests.
  • Organization: Strong organizational skills are essential for managing provider inquiries and supporting the team.
  • Systems Proficiency: Comfort navigating multiple systems.
  • Desired Skills & Experience:
    • Solid ability to navigate Google or MS Suite of products.
    • Healthcare or Health Insurance experience (preferred).
  • Education: High School Diploma or equivalent.

Application Instructions

  • Not Specified - Application instructions are missing from the provided text

Company Information

  • Company: Devoted Health
  • Mission: To dramatically improve the health and well-being of older Americans by caring for every person like family.
  • Overview: Devoted Health is an all-in-one healthcare company combining compassion, health insurance, clinical care, service, and technology to deliver a complete and integrated healthcare solution.
  • Total Rewards Package (for full-time employees):
    • Employer-sponsored health, dental, and vision plan with low or no premium.
    • Generous paid time off.
    • $100 monthly mobile or internet stipend.
    • Stock options for all employees (excluding Director and above).
    • Bonus eligibility (for roles excluding Director and above; commission eligibility for Sales roles).
    • 401K program.
  • Diversity & Inclusion: Devoted Health is committed to a diverse and vibrant workforce and a safe and supportive work environment. They value diversity and collaboration and are an equal opportunity employer. (Healthcare equality is at the center of Devoted’s mission).
  • Note: The salary range is purposefully broad to allow for growth within the role. Compensation details will be provided by a talent partner during the interview process. The total rewards package is for full-time employees only; intern and contract positions are not eligible.

Skills

Verbal Communication
Written Communication
Attention to Detail
Organization
Systems Navigation
Google Suite
MS Office
Healthcare
Health Insurance

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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