Devoted Health

In-House Network Representative

Michigan, United States

Devoted Health Logo
$55,000 – $65,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

Requirements

Candidates should possess a High School Diploma or equivalent, along with the ability to articulate telephonically and in writing, strong attention to detail, and solid organizational skills. Comfort navigating multiple systems, including Google or MS Suite products, is desired, and prior healthcare or health insurance experience is a plus.

Responsibilities

The In-House Network Representative will be responsible for fielding all calls and emails from providers requesting network access, supporting Network Field Leads in obtaining signatures and maintaining contract folders, coordinating internal communications, and providing overall support to Network Development and Value Based Contracting Leadership. They will also assist with reviewing necessary worksheets and documents, and address calls transferred from Provider Service as needed.

Skills

Communication
Attention to Detail
Organization
System Navigation
Google Suite
MS Suite
Healthcare
Health Insurance

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Key Metrics

Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Comprehensive health plan
401(k) retirement plan
Generous vacation and holiday time
Lyra mental health resources
Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.
Potential regulatory changes affecting Medicare Advantage plans by CMS.
Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.
The company emphasizes preventive care with its Devoted Dollars rewards program.
Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.
The company expanded Medicare Advantage plans to eight new states in 2023.
Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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